Guide to library charges

New library charges were introduced on 13 August 2018. These were publicised in the press, on Facebook and Twitter and promoted by staff in libraries across Kent before being implemented.

Reservation charges

There is now an 80p charge to reserve a book and have it delivered to any library in Kent. The decision to reintroduce this charge was made due to the financial situation KCC, like many other councils, is faced with. Our charges have not been reviewed for several years and the amount we are charging is now in line with many other local authorities.

We know that our smaller libraries carry fewer books so we are analysing demand to make sure our books are circulated to all of our libraries more regularly.

Late charges for over 60s

We now charge over 60s 20p per day for late items. Everyone in Kent has a responsibility to return their books by the due date or renew them for a longer period. To avoid late charges, we offer free email reminders, and if there is a good reason why an item is overdue, we encourage customers to speak to a member of staff who can potentially cancel the charge.

DVD and CD charges

Charges for DVDs have changed. Standard adult titles have been reduced from £2.50 to £1.50, in order to give more customers access to these DVDs. The charge for premium titles has not changed, but the loan period has been shortened to 3 days to allow more people to enjoy them.

We no longer offer 3 for 2 on DVDs as the new charges make borrowing 3 DVDs cheaper than the old 3 for 2 offer.

The increase in charges for audio books and CDs reflects the cost of these items for us to purchase.