Complaints
Discover how to let us know about any general complaints or complaints about a specific service.
In this section
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Adult education
Make a complaint about our adult education service.
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Adult social care
Make a complaint about our adult social care service.
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Alternative Dispute Resolution
Make a complaint about our Alternative Dispute Resolution service.
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Bus passes
Make a complaint about our Kent Travel Saver or older or disabled person's bus pass services.
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Children's social services
Make a complaint about our children's social services.
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County councillor
Make a complaint about a county councillor.
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Free early years and childcare
Make a complaint about our free early education and childcare service.
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Freedom of information and subject access requests
Make a complaint about our freedom of information or subject access request services.
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Highways and transportation
Make a complaint about our highways and transportation service.
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Public rights of way
Make a complaint about our Public Rights of Way service.
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Schools and academies
Make a complaint about a school or academy.
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Trading Standards Checked
Make a complaint about our Trading Standards Checked service.
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Waste
Make a complaint about a household waste recycling centre. To complain about bin collections, contact your district or borough council.
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All other complaints
Make a complaint about any of our services that do not have a specific complaints process.
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Persistent complaints or enquiries
Find out how we will decide which customers will be treated as unreasonably persistent and what we will do in those circumstances.
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