Complaints

Discover how to let us know about any general complaints or complaints about a specific service.

In this section

Adult education

Make a complaint about our adult education service.
Adult social care

Make a complaint about our adult social care service.
Alternative Dispute Resolution

Make a complaint about our Alternative Dispute Resolution service.
Bus passes

Make a complaint about our Kent Travel Saver or older or disabled person's bus pass services.
Children's social services

Make a complaint about our children's social services.
County councillor

Make a complaint about a county councillor.
Free early years and childcare

Make a complaint about our free early education and childcare service.
Freedom of information and subject access requests

Make a complaint about our freedom of information or subject access request services.
Highways and transportation

Make a complaint about our highways and transportation service.
Public rights of way

Make a complaint about our Public Rights of Way service.
Schools and academies

Make a complaint about a school or academy.
Trading Standards Checked

Make a complaint about our Trading Standards Checked service.
Waste

Make a complaint about a household waste recycling centre. To complain about bin collections, contact your district or borough council.
All other complaints

Make a complaint about any of our services that do not have a specific complaints process.
Persistent complaints or enquiries

Find out how we will decide which customers will be treated as unreasonably persistent and what we will do in those circumstances.