Public rights of way complaints

Report or track a fault on a public right of way

Let us know of any non-urgent issues online including:

• broken stiles
• overgrown vegetation or fallen trees
• damaged or dangerous path surfaces
• damaged or missing signposts.

Make a complaint

To complain about the Public Rights of Way and access service use our complaints form or email prow@kent.gov.uk.

This form is only for complaints about the service you have received from us for:

• public rights of way (excluding reporting problems)
• common land and village greens
• applications to alter or add a public right of way
• applications for byway permits or temporary closures.

Responses

We aim to resolve your complaint within 20 working days at the latest. If your complaint will take longer we will keep you informed of the progress.