Support for deaf, blind or deafblind adults

We have extensive knowledge and experience of working with people who are deaf, blind or deafblind and can communicate using a variety of methods including British Sign Language (BSL).

Once you have a medical diagnosis we can:

  • carry out a social care assessment to identify your unique needs and any ongoing support you may require
  • work with you to develop a care and support plan, which will help you to achieve the changes you want to make in your life
  • provide you with specialist information and guidance and assess your need for specialist equipment to help you in your daily life
  • arrange an assessment for people who care for others
  • advise you on what community support services are available, including social and peer support groups
  • offer you drop-in sessions in British Sign Language at Gateway Offices. Full details can be found on the Sensory Services Facebook page.

To get support, complete our online referral form or call our specialist team on 03000 418100. Alternatively, please text via SMS on 07920 154 315, stating how you would like us to contact you (e.g. BSL via facetime etc).

For further information about coronavirus please visit the Signhealth website for BSL videos.

Or use the links below to find out what support is available from other organisations.

Contact us using British Sign Language (BSL)

We are currently piloting BSL video calling within our Adult Social Care Sensory Services and Kent Supported Employment services. This will be extended to other areas of the council in the future.

We have partnered with the BSL online interpreting service SignLive. If you are a BSL user, you can use SignLive to connect to an online professional BSL interpreter from your own device.

The SignLive service is free.

Access SignLive

You will need to register for SignLive the first time you use it. This will give you good video quality and also means that your calls are secure.

You can access SignLive on your desktop or download the app from the App Store or Google Play.

You will be able to contact us via SignLive’s community directory - look for our logo.

When you use SignLive, you'll need to specify whether you are contacting Sensory Services or Kent Supported Employment.

If you have any SignLive technical issues, you can email hello@signlive.co.uk or call 03308 220822.