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Statistics for libraries, registrations and archives

We have held the Customer Service Excellence Award continuously since 2010 and a Charter Mark since 1991 before that.

Summary statistics (based on 2016/17 figures):

  • we issued 4,928,717 items
  • 5,231,868 visits were made to our libraries
  • we have 162,792 active borrowers
  • volunteers delivered books to 1,428 housebound customers
  • customers made 1,722,565 online contacts
  • we retrieved 30,679 documents from our archives for customers to consult
  • we registered 18,742 births and 15,419 deaths
  • staff conducted 6,452 ceremonies.

These summaries show the rates of use for our library services in individual Kent districts:

Read more about how the Libraries, Registration and Archive service is inspiring and supporting the people of Kent (PDF, 1.8 MB).