Our duty is to create and maintain a safe and fair trading environment where Kent businesses can operate and grow and Kent consumers can engage in their economic activity with confidence.
You can report a problem with a trader or product to Trading Standards by contacting the national consumer helpline. By calling nationally, you are reporting locally - you don't need to call us directly because the national team will pass the details onto us.
You can phone them, write to them, or fill in their online form.
You can also find out what happens after you make your report.