Local account - what we've done

During the COVID-19 pandemic we were finding new ways of working to support people. Below are some key figures from this period.

We carefully monitored any changes in the experiences of people accessing community, residential and nursing services and worked hard to maintain the support given to the people who needed it most. We’re committed to continually improving and you can view our regular performance reports online.

10,055 people received enablement services and 62% no longer needed support after the service.

24% of people arrange their own support with a direct payment, consistent with national figures.

Over 6,500 people drawing on Technology Enabled Care Services each month.

36,000 Blue Badge parking permits were issued, keeping people mobile and independent.

33% increase in people who identified themselves as carers drawing support from adult social care.

20% increase in people supported by Kent County Council Adult Social Care with mental health needs.

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