Contact SEND teams and support services
Who to contact for support and services if your child has special educational needs or disabilities.
East Kent (Canterbury, Thanet and Swale)
South Kent (Ashford, Dover and Folkestone and Hythe)
West Kent (Maidstone, Tunbridge Well, Tonbridge and Malling)
North Kent (Dartford, Gravesham and Sevenoaks)
Specialist teaching and learning services
If your SEN officer or SEN area team cannot answer your transport question, you can contact us as below.
General SEND transport enquiries (eligibility and applications)
If your circumstances change, for example if your child changes school or address, please complete our change of details form.
Journey, operator or driver issues
Information, Advice and Support Kent (IASK)
Information, Advice and Support Kent offer confidential and impartial information, advice and support to children and young people with special educational needs and disabilities and their parents.
Parent carer forums
The National Network for Parent Carer Forums network of parents and carers who have children with additional needs and disabilities.
Kent PACT is a parent carer forum set up for parents of children and young adults with disabilities and additional needs.
Help with assessments and plans
IASK can help you with education, health and care assessments and plans. All enquiries are answered by trained staff.
Short breaks can give you a break from caring for your disabled child or young person. Find your nearest.
Complaints about a school or college's SEND support
If you are unhappy with how your child's school or college is meeting your child's needs, you should speak to your school first and then your named case worker if you have one.
If you are still unhappy, follow our schools complaints procedure.
Complaints about SEND services
If you are unhappy about any of the services that we provide, speak to the person you have been dealing with or your named case worker if you have one.
If you are still unhappy, follow our complaints procedure.
If your child does not get a needs assessment or EHC plan
If you don't agree with a decision we've made, find out who to speak to and how to pursue meditation and your right to appeal.
Complaints about a health service
When using services provided by the NHS you should know your rights.
Every person receiving treatment should have the final say over the decisions that are affecting their health.
If you are not happy with the health services that you have been provided, visit our health rights page for more information on who to contact.