Our policies and procedures
View our current written protocols, policies and procedures for delivering our services and responsibilities
- Policies and procedures for conducting council business
- Pay policy statement (PDF, 106.6 KB)
- Policies and procedures about the recruitment and employment of staff
- Customer service.
Email freedomofinformation@kent.gov.uk for any record management and personal data policies.
Charging regimes and policies:
- Social care rates and charges
- Blue Badge parking scheme
- The Kent Card
- Libraries including overdue charges
- Planning (minerals and waste)
- Registrars - births, deaths and ceremonies
- Highways and transportation fees and charges
- Accessing your own personal information
- Adult Education courses
- School transport
- Community transport
- Trading Standards
- Venue hire
- Public rights of way.