Walking bus privacy notice

We keep this privacy notice under regular review and it was last updated on 1 April 2022.

Kent County Council respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.

Who we are

Kent County Council collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the United Kingdom General Data Protection Regulation (‘UK GDPR’) and the Data Protection Act 2018. We are responsible as ‘controller’ of that personal information. Kent County Council’s Safer Active Journeys manage the walking bus scheme which assists schools within Kent to run their own walking bus service. The walking bus scheme reduces car dependency, congestion and improves children’s health. Our Data Protection Officer is Benjamin Watts.

The personal information we collect and use

Information collected by us

In the course of you giving Kent County Council your consent to assist your school with the setting up of a walking bus scheme via the web form on the www.kent.gov.uk website, we collect the following personal information when you provide it to us:

  • name
  • contact details such as phone number, mobile number and email address.

How we use your personal information

We use your personal information to assist your school with setting up and registering a walking bus scheme, to provide you with a service and to notify you with any changes to the walking bus scheme.

Reasons we can collect and use your personal information

We rely on Article 6(1)(a) ‘the individual has given clear consent for you to process their personal data for a specific purpose’ as the lawful basis on which we collect and use your personal data.

The provision of personal data is required from you to enable us to provide you with a service and assist your school with setting up and registering a walking bus scheme, to provide you with a service and to notify you of any changes to the walking bus scheme.

If you do not provide your personal data we will be unable to provide you with a service in relation and assist your school with setting up and registering a walking bus scheme, to provide you with a service and to notify you of any changes to the walking bus scheme.

How long your personal data will be kept

We will hold your personal information for 6 years from the date you have submitted your details on the web form on our website, of if the walking bus service is no longer active, or removed by your consent.

Who we share your personal information with

We share your personal data with  the KCC Safer Active Journeys Team.

This data sharing enables the KCC Safer Active Journeys Team to assist your school with risk assessing the walking bus route and monitoring compliance in line with KCC’s insurance policy (for example, ensuring there is a ratio of 1 adult per 6 children on each walked route).

This information may be shared with:

  • KM Charity Team
  • Granicus

The data sharing enables the KM Charity Team (a third-party provider) to assist your school with obtaining PPE equipment, registering for the scheme and volunteer training.

The walking bus application form on kent.gov.uk is administrated using an online form provided by a third party (Granicus). The data you provide in your application is transferred to, stored on and processed on servers located outside of the UK to countries in the EU. This is based on an adequacy decision authorised by Part 3, Schedule 21 to the Data Protection Act 2018 (as amended).

We have a data processing agreement in place with KM Charity Team and Granicus who process your data on our behalf.

We will share personal information with law enforcement or other authorities if required by applicable law or in connection with legal proceedings.

We will share personal information with our legal and professional advisers in the event of a dispute, complaint, or claim. We rely on Article 9(2)(f) where the processing of special category data is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity.

Your rights

Under the UK GDPR you have a number of rights which you can access free of charge which allow you to:

  • know what we are doing with your information and why we are doing it
  • ask to see what information we hold about you
  • ask us to correct any mistakes in the information we hold about you
  • object to direct marketing
  • make a complaint to the Information Commissioner’s Office.

Depending on our reason for using your information you may also be entitled to:

  • object to how we are using your information
  • ask us to delete information we hold about you
  • have your information transferred electronically to yourself or to another organisation
  • object to decisions being made that significantly affect you
  • stop us using your information in certain ways.

We will always seek to comply with your request. However, we may be required to hold or use your information to comply with legal duties. Please note: your request may delay or prevent us delivering a service to you.

For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the United Kingdom General Data Protection Regulation.

If you would like to exercise a right, please contact the Information Resilience and Transparency Team at data.protection@kent.gov.uk.

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Who to contact

Please contact the Information Resilience and Transparency Team at data.protection@kent.gov.uk to exercise any of your rights, or if you have a complaint about why your information has been collected, how it has been used or how long we have kept it for.

You can contact our Data Protection Officer, Benjamin Watts, at dpo@kent.gov.uk.

The United Kingdom General Data Protection Regulation also gives you the right to lodge a complaint with the Information Commissioner who may be contacted on 03031 23 11 13.

Read our corporate privacy statement.