Kent Support & Assistance Service
What is the Kent Support & Assistance Service?
From 1 April 2013, elements of the discretionary Social Fund
administered by the Department for Work and Pensions (DWP) ceased
Crisis Loans for Living Expenses and Community Care Grants are
no longer available.
A new service called Kent Support and Assistance Service (KSAS)
is available to support you if you are having serious difficulties
managing your income or to help if you are facing exceptional
pressures as a result of an emergency or crisis.
We may be able to provide short term help if you have no other
means of support and if you need support to:
- cope with an emergency
- remain in the community rather than moving into care
- return to the community after being in care or in an
What support is available?
If your application is successful, the support offered will be
goods and/or services.
We may be able provide you with essential:
- items of clothing
- goods for young children (such as nappies or formula)
- household appliances and re-used furniture
- household items (such as bedding)
Support is not offered as cash.
We may also signpost you to support agencies that may be able to
offer further help.
Before you apply
If you pay your council tax to Medway Council you will need to
access their local welfare provision scheme. You can call them
on 0800 772 0525.
Before you apply we'll expect you to have claimed any Department
for Work and Pensions (DWP) benefits, grants and loans which are
appropriate in your circumstances.
The DWP (Jobcentre Plus) will continue to offer the following
Rent in advance may be possible in some circumstances through a
Budgeting Loan or
from the district/borough council via a
Discretionary Housing Payment.
How to apply
To make an application please call 0300 333 5700. If you would
like us to call you back, email KentSupport&AssistanceService@kent.gov.uk
giving your name and a contact telephone number.
If you need support accessing the service, you can go to
a Gateway or your local Citizens Advice
What happens next?
If your application is successful your notification letter will
explain the items or support to be provided and when you can expect
to receive them.
If your application is not successful, the letter will state the
reasons for this decision and what your review rights are. The
letter will also give information on who to contact if you need
further information or advice.
We welcome feedback on the service we've