Support for our most vulnerable residents
Many people will have friends, family and neighbours they can call on for support during the COVID-19 outbreak. Where that is not the case, we are working with national government, local authorities, the voluntary and community sector, the NHS and other partners to ensure help is at hand.
If you are vulnerable and need urgent support that cannot be met through existing support networks, get in touch. You can find answers to common questions about Kent Together on our your questions answered page.
We can help with:
- making sure you have enough food and supplies
- walking your dog
- picking up prescriptions
- putting out the bins
- taking in parcels
- making sure you have someone to talk to (by phone, Skype or Facetime)
- checking if any planned appointments have been cancelled before you travel
- helping to make sure you have simple recipes to hand
- preparing meals for the freezer.
If you're unable to use our online form, call our helpline on 03000 41 92 92 (text relay 18001 03000 41 92 92). Deaf British Sign Language users can text our Sensory Services team on 07920 154 315 for help making a request.
Raise awareness of the helpline in your local community by displaying a Kent Together poster (PDF, 1.6 MB).
Advice for shielders
The government's shielding guidance comes to an end on 31 July and this could bring big changes to daily life for the many people in Kent told to stay indoors to protect themselves from the virus.
Financial support and advice
The coronavirus outbreak has affected different people in different ways. If you have seen a reduction in your household income and are experiencing financial difficulties there is support available for you:
- the Kent Support and Assistance Service may be able to help with food or utility vouchers
- you can get advice about how to manage your money and what support is available from your account providers on the Money Advice Service website
- you can read our wellbeing advice about how to feel more prepared and feel less concerned about what is happening
- many of Kent’s Citizen’s Advice branches are now offering advice on employment or financial matters over the phone and online. Find your local branch on the Citizen’s Advice website.
Become a care worker
Being a care worker is a rewarding and interesting job.
If you join our care worker team, you will be supporting people of all ages to maintain their independence as much as possible, enabling them to lead a safe and fulfilling life. It's a varied job, so you'll never be bored!
We know that many of you would like to offer your help to others in your community. Support is being organised by district and borough councils across Kent, visit your local council website to get involved:
- Ashford Borough Council
- Canterbury City Council
- Dartford Borough Council
- Dover District Council
- Gravesham Borough Council
- Folkestone and Hythe District Council
- Maidstone Borough Council
- Sevenoaks District Council
- Swale Borough Council
- Thanet District Council
- Tonbridge and Malling Borough Council
- Tunbridge Wells Borough Council
Please follow the advice on volunteering from: