Bus passes for older or disabled people

Free off-peak travel on local bus services across England, between 9.30am and 11.00pm, Monday to Friday and all day at weekends and public holidays.

Find out more about how you can use your pass.

Eligibility

You can get a free older person's bus pass if you are:

You can get a free disabled person's bus pass if you live in Kent and:

  • are blind or partially sighted
  • are profoundly or severely deaf
  • are without speech
  • have a disability or have suffered an injury which has a substantial and long-term adverse effect on your ability to walk
  • have no arms or can't use both your arms
  • have a learning disability
  • would be refused a driving licence due to physical fitness (section 92 of the Road Traffic Act 1988).

If you're disabled and unable to travel alone, you may be eligible for a disabled person and companion bus pass.

Supporting documents

As part of the online application process you will need to upload:

1. A photo of yourself

You will need a webcam or an existing digital photograph for your application. You can read about photograph requirements in the 'Photograph size and format' section on the concession card website.

2. Proof of address

Choose 1 of the following:

  • driving licence
  • utility bill from within the last year
  • bank or credit card statement from within the last year
  • Council Tax bill from within the last year.

3. Proof of eligibility

For older person's bus passes

If you're applying for an older person's bus pass, choose 1 of the following:

  • birth certificate (and marriage certificate if your name has changed)
  • passport
  • driving licence
  • a letter from the pension service confirming you're eligible for the state pension.

You cannot use the same evidence as proof of age, that you used for proof of address. We must have 2 different forms of evidence to issue a bus pass.

For disabled person's bus passes

All documents should either be recent (within the last 12 months) and/or should state either the expected duration of your condition, or that there is no expected improvement.

If you're applying for a disabled person's bus pass, you'll need 1 of the following. If you:

Please provide either:

  • a photocopy of your Blue Badge (disabled parking badge)
  • a Kent Association for the Blind registration card, showing that you are registered as blind or partially sighted
  • or a letter from an eye specialist confirming that you are blind or partially sighted.

Please provide either:

  • a Social Services registration letter and orange registration card
  • or an audiological report from an aural specialist indicating hearing loss has reached 70 - 95 dBHL.

Please provide either:

  • evidence from the last 12 months that you receive Personal Independence Payment (PIP) with a score of at least 8 points on the 'communicating verbally' activities, for example PIP award letter
  • or a letter from a doctor confirming that you are unable to make clear, basic oral requests, for example to ask for a particular destination or fare.

Please provide either:

  • a photocopy of your Blue Badge (disabled parking badge)
  • recent evidence that you receive Personal Independence Payment (PIP) with a score of at least 8 points on the 'moving around' activities
  • recent evidence that you are in receipt of War Pensioners Mobility Supplement
  • or a letter from a doctor confirming that you have a disability or have suffered an injury which has a substantial and long-term effect on your ability to walk.

Please provide either:

  • a photocopy of your Blue Badge (disabled parking badge)
  • or a letter from a doctor confirming that you are unable to use your arms to carry out day-to-day tasks such as paying coins into a fare machine.

Please provide either:

  • a Social Services registration letter and orange registration card
  • a letter from a doctor confirming that you have difficulty in learning new skills or may be unable to cope independently. The disabilities must have started before adulthood and have a lasting effect on development
  • or for children above fare paying age - a letter from the head teacher at their school confirming eligibility as defined.

Please provide either:

  • letter from the DVLA indicating refusal or withdrawal of your licence for a minimum of 12 months
  • a letter from a doctor confirming that you are unfit to drive, detailing the reason and the length of time for which you will be unfit to drive
  • or this category covers disabilities which are likely to cause the driving of vehicles by them as source of danger to the public. For example, dementia, cardiac disorders, severe mental disorders and long term epilepsy.

Apply

Applying online is the quickest way to get your free pass as we can start processing your application straight away.

Apply online

If you are unable to apply online, there are other options. Find out about the other ways to apply for an older or disabled person's bus pass.