Apply for a disabled person's bus pass

Send us a copy of either a:

• Kent Association for the Blind registration card
• letter from an eye specialist confirming that you are blind or partially sighted
• a proof of eligibility form from your consultant or specialist doctor or GP eligibility form (PDF, 162.3 KB). The form must be signed by a registered medical doctor and stamped with the official practice stamp. We cannot accept forms which are unstamped or not signed by a registered doctor. We do not accept GP letters without the signed and stamped form. We are not liable for any charges made by any medical professional.

Send us a copy of either:

• a social services registration letter and orange registration card or letter
• an audiological report from an aural specialist indicating hearing loss has reached 70 to 95 dB HL.
• a proof of eligibility form from your consultant or specialist doctor or GP eligibility form (PDF, 162.3 KB). The form must be signed by a registered medical doctor and stamped with the official practice stamp. We cannot accept forms which are unstamped or not signed by a registered doctor. We do not accept GP letters without the signed and stamped form. We are not liable for any charges made by any medical professional.

If you do not have any of the above, you may still be able to prove that you are eligible for a disabled person’s bus pass because you cannot speak.

Have your consultant or specialist doctor complete this proof of eligibility form (PDF, 162.3 KB) or we can accept a signed and practice stamped letter. The letter must confirm that you are unable to make clear, basic oral requests. Such as not being able to ask where you want to go or how much it will cost.

If you do not have a specialist doctor or consultant, ask your GP to complete the proof of eligibility form (PDF, 162.3 KB).  We can no longer accept letters alone from a GP without the form. 

The form must be completed and signed by the GP and stamped by the practice. Forms signed by other practice staff will not be accepted.

We are not liable for any charges made by any medical professional.

If you don't have any of the above, you may still be able to prove that you are eligible for a disabled person’s bus pass because you cannot walk.

Have your consultant or specialist doctor complete this proof of eligibility form (PDF, 162.3 KB) or we can accept a signed and stamped letter.

Please note that the form can't be used without the stamp and the signature of the specialist doctor. If you are submitting a letter, it should confirm you have a disability or have suffered an injury, which has a substantial long-term effect on your ability to walk.

An effect on your ability to walk can be described as :

• You are unable to walk at all, even with walking aids
• The exertion of walking results in a serious deterioration in your health, either immediately or later on, requiring medical treatment to recover
• You need to swing through crutches to walk
• You are unable to walk 100 metres within 5 minutes
• The exertion of walking causes you severe breathlessness, pain or seizure, either at the time, or later on.

If you do not have a specialist doctor or consultant, ask your GP to complete the proof of eligibility form (PDF, 162.3 KB).  We can no longer accept letters alone from a GP without the form. The form must be completed and signed by a registered medical doctor and stamped with the official practice stamp. We cannot accept forms which are unstamped or not signed by a registered doctor.

We are not liable for any charges made by any medical professional.

You may still be able to prove that you are eligible for a disabled person’s pass because you cannot use both of your arms.

Have your consultant or specialist doctor complete this proof of eligibility form (PDF, 162.3 KB) or we can accept a signed and practice-stamped letter.

The letter must confirm that you cannot use both your arms for day to day tasks such putting coins into a fare machine and that yours is a long term or permanent condition. You will not be eligible in this category if you can use one of your arms.

If you do not have a specialist doctor or consultant, ask your GP to complete the proof of eligibility form (PDF, 162.3 KB).  We can no longer accept letters alone from a GP, without the form. The form must be completed and signed by a registered medical doctor and stamped with the official practice stamp. We cannot accept forms which are unstamped or not signed by a registered doctor.

We are not liable for any charges made by any medical professional

Conditions such as ADHD, autism and mild learning disabilities are not eligible in this category. Unless you also have a reduced ability to understand new or complex information, learn new skills and cope on your own.

Learning difficulties do not qualify in this category, only learning disabilities.

You can send us one of the following items:

• a social services registration letter, orange card or letter
• a letter from a headteacher detailing the need for a bus pass
• a Personal Independence Payment (PIP) letter showing 10 points or more in the planning and following journeys section.

If you do not have any of the above, you may still be able to prove that you are eligible for a disabled person’s pass because you have a learning disability.

Have your consultant or specialist doctor complete this proof of eligibility form (PDF, 162.3 KB) or we can accept a signed letter stamped with the practice stamp. The letter must confirm that you have a learning disability (not a learning difficulty) and that your disability:

• significantly impairs your intelligence and social function
• reduces your ability to learn new skills, understand new or complex information, and cope independently
• started before adulthood and has had a lasting effect on your development.

If you do not have a specialist doctor or consultant, ask your GP to complete the proof of eligibility form (PDF, 162.3 KB).  We can no longer accept letters alone from a GP, without the form. The form must be completed and signed by a registered medical doctor and stamped with the official practice stamp. We cannot accept forms which are unstamped or not signed by a registered doctor.

Please note that the form will not accept without the practice stamp and the signature of the specialist doctor.

We are not liable for any charges made by any medical professional.

You have been refused a drivers licence under Section 92. This does not cover anyone who has been refused due to alcohol, drug misuse or those with a driving offence.

Your disability means you cannot drive safely. For example:

• dementia
• cardiac disorders
• severe mental disorders
• long term epilepsy.

We can accept a letter from the DVLA indicating refusal or withdrawal of your licence for a minimum of 12 months.

If you cannot provide any of the proofs above or a DVLA letter which is dated within the date of your driving ban. You may still be able to prove that you are eligible for a disabled person’s pass because you are not allowed to drive on medical grounds.

Have your consultant or specialist doctor complete this proof of eligibility form (PDF, 162.3 KB) or we can accept a signed letter stamped with the practice stamp.

The letter must confirm that you are unfit to drive and would in the opinion of your consultant, be refused a driving licence due to a health condition. It should give the reason and how long the refusal is in place.

If you do not have a specialist doctor or consultant, ask your GP to complete the proof of eligibility form (PDF, 162.3 KB).

We can no longer accept letters alone from a GP without the form. The form must be completed and signed by a registered medical doctor and stamped with the official practice stamp. We cannot accept forms which are unstamped or not signed by a registered doctor.

We are not liable for any charges made by any medical professional.