Apply for an older person's bus pass
Apply for a free older person's bus pass if you:
- are a Kent resident
- have reached the state pension age.
You can apply for your bus pass up to 4 weeks before you reach pension age. However, you will not get it until you have reached the eligible age.
Live in Medway? Apply for a bus pass on the Medway Council website.
What we need from you
The best way to get your bus pass is to apply online. This means you won't have to photocopy your documents and send them to us by post. Once we have all what we need from you, we will start to process your application.
To apply send us:
A photo of yourself
- A digital photo clearly showing your face.
- Passport-style is best, but not essential if you don't have one.
- The photo must be recently taken in the past 12 months.
Proof of address
A copy of either your:
- driving licence
- utility bill from within the last year
- bank or credit card statement from within the last year
- Council Tax bill from within the last year.
About you
A copy of either your:
- birth certificate (and marriage certificate if you have changed your name)
- passport
- driving licence (if you haven't used it for proof of address)
- a letter from the pension service confirming you're eligible for the state pension.
You cannot use the same document as proof of your address and eligibility. You must include two different supporting documents. Otherwise, we cannot process your application.
Apply
Cant apply online? Find out how else you can apply.
What happens next
Once we have your application and all documents, we will send your bus pass to you. You will get your pass 28 days after we start processing your application. Find out more about using your pass.
If you haven't got your pass in 28 days, check your junk mail. You might have missed an email from us.
Still haven't got your pass? Email buspass@kent.gov.uk and we'll get in touch with you.
We cannot control any delays by the postal service.