Local offer - your voice

Feedback about this website

Please use the 'give website feedback' link you'll find at the bottom of each web page if you'd like to let us know what you think about the SEND information online.

If you leave your contact details we'll always reply.

Join our local offer feedback group

If you'd like to help develop and review our SEND services you can join our local offer feedback group. We may invite you to:

  • take part in focus groups
  • complete tasks online
  • read content and give feedback.

Join our local offer feedback group

Email us

You can email your feedback to us at yourvoice2@kent.gov.uk.

Your voice - SEND survey report

Read about our findings from the 2019 SEND survey report and find out how we are going to work implement recommendations into our workstreams.

Co-production parental focus groups

We ran some focus groups with parents, young people and practitioners in January and February 2020. Find out more.

How to make a complaint about SEND services.

You said, we did

We take your feedback seriously and always look at ways we can improve our services and the information about them.

Find out about the changes and improvements we have made because of your feedback.

A local offer gives children and young people with special educational needs or disabilities and their families information about what support services will be available in their area. The name 'local offer' was given by the government.

Every local authority must talk with children and young people with special educational needs or disabilities and their families to find out what sort of support and services they need. There will be many different types of services that children and young people may need, including support services in school and specialist health services.

Children, young people and their families may also have ideas about what leisure activities should be available, and what services are needed to help young people move towards independence in adulthood.

Every local authority must have a local offer that is available on the internet and must make sure that people without access to the internet can also see it. The local authority must tell children and young people and their families how they can find out more about the local offer. The local authority will then decide what services to make available.

Every local authority must get feedback on its local offer from young people and their families. They must show what feedback they have been given and say how they are going to make improvements to the local offer and services.

A local offer should also include information about what transport services are available for children and young people with special educational needs or disabilities and if there is any help available to pay for these services.

Visit our local offer (SEND) pages.