Free school transport

We will continue to provide free school transport for children who remain in school during the national lockdown. If your child is currently eligible to attend school, but they are unable to go due to lack of transport, please contact homeschooltransport@kent.gov.uk to discuss whether alternative arrangements can be made.

Find out if your Year R to Year 11 child is entitled to free school transport and how to apply. Find information about transport for your child aged 16+.

Your child can get free travel if they attend their nearest appropriate school.

Appropriate in this instance means:

  • age appropriate - attendance at a primary and secondary school
  • ability appropriate - attendance at a mainstream or special school.

They also need to be:

  • over 8 years old and live more than 3 miles from the school using the shortest available walking route.
  • under 8 years old and live more than 2 miles from the school using the shortest available walking route.

A walking route can include public footpaths, bridleways, other footpaths as well as recognised roads where they are available.

Your nearest suitable school may not always be the school of your choice, and won't take into account your preferences for types of school, for example a single-sex school, sports college or grammar school. In some parts of the county it may be a school in another educational authority, outside of Kent.

If the local council decides a route is hazardous, free transport assistance will be granted, even if it is under the statutory distance, provided the child is attending their nearest appropriate school. Once your nearest school has been established, we will not consider the route your child may take to any other school, as they will not be eligible to receive free school transport to that school.

If your child has special educational needs (SEN)

If your child meets the criteria above you may also be able to apply for a personal transport budget.

If your child doesn't meet the criteria above you may still be able to get help if their needs make their journey to school difficult. We will take into account whether your child can safely travel to school with a parent or carer, either on foot or in a vehicle.

As a starting point, normally you won’t be entitled to free school transport if the school your child goes to is not the closest one that meets their needs. There are, however, some exceptions to this principle and you should read the SEN transport guidance (PDF, 554.7 KB) to see if these are applicable to you.

For advice about your child's journey to school speak to your SEN officer.

If you have low income

Find out about the criteria for applying for free school transport if you have low income.

Read our home to school transport guidance (PDF, 554.7 KB)

See 'Who can get it' to find out if you are eligible.

Please ensure you have read KCC’s Transport Eligibility privacy notice before you apply for home to school transport.

Apply

To get free transport for the start of the September 2021 term, you need to submit application by:

  • 1 April 2021 for SEN transport
  • 16 July 2021 for mainstream transport.

You can submit an application after these deadlines, but we cannot guarantee that transport will be in place for the beginning of term.

Apply online for home to school transport

To request a paper application form please email homeschooltransport@kent.gov.uk.

Find out more in our Home to School Transport Guide (PDF, 554.7 KB).

Renew

Primary school transport

If your child is at primary school and already receives free school transport, you do not need to reapply until your child moves to secondary school. When this happens, complete the forms above.

Secondary school transport

If your child is at secondary school and already receives free school transport, you do not need to apply to renew it. A new pass will automatically be sent to the school for the first day of each academic year until the end of year 11.

Special Educational Needs (SEN) Schools

If your child has SEN and attends a mainstream or special school, and already receives free school transport, you do not usually need to reapply unless your child moves to a new school or when they move from Year 6 to Year 7.

Transport for low income families

If your child has been granted free school transport under the low income criteria, you will need to be reapply each year and. We will send you a form to complete and return with the most up to date Inland Revenue TC 602 letter.

When you'll hear back depends on whether you applied for transport for the new school year, or the current one.

Transport for September 2021

If you applied on time, you should expect to get our decision around the middle of July.

Transport for the current school year

It can take up to 6 weeks for us to respond to your application. It's your responsibility to take your child to and from school during this time.

If your application is successful we'll write to you with more information about your child's free travel.

If your application is unsuccessful we'll write to you to explain why.

If your application is successful we'll write to tell you what type of transport your child has been given. They may be given a pass for public transport or be offered a seat on a vehicle we hire. We will allocate the type of transport and a route that is the best value for money.

Your child can collect their pass from the school on the first day of term. The letter will tell you what type of transport your child can use to get to school on that day and your child can use this letter to travel for free.

The pass can only be used:

  • by the child named on the pass
  • to travel to and from the address and school named on the pass
  • on school days
  • at the beginning and end of normal school hours.

If a child misbehaves during the journey their pass can be withdrawn.

Lost, damaged or stolen passes

You can order a replacement online if your pass has been lost, stolen or damaged.  All you will need is your child’s details and a credit or debit card to pay the £10 replacement fee.

Order a replacement

Alternatively, you can call 03000 41 21 21 to pay by debit or credit card.

Changes to your details

If your circumstances change, for example if your child changes school or address, please complete our change of details form.

There is no guarantee that your child will continue to be eligible for transport assistance from their new address or school. You will be responsible for the provision of home to school transport for your child until you have been notified of the outcome of the assessment.

If your child is not eligible for free home to school transport, there are other school transport options available.

If you are unhappy with the decision to turn down your application you can email homeschooltransport@kent.gov.uk to outline the reasons why. Due to the high volume of applications we receive, it will not be possible to discuss your refusal over the phone. If you are still unhappy then you have the right to make an appeal.