Collecting your KCC Travel Saver

Your KCC Travel Saver should be ready for the first day of term if you applied by 31 July 2022.

You will collect your pass from school. We do not send passes to your home.

Pass not at school

If you applied on time and your child's pass is not at the school as expected, email kcctravelsaver@kent.gov.uk or call 03000 41 84 84 with your child's name, date of birth and school.

Waiting for your pass

Usually a pass will arrive within 3 weeks, but at busy times of the year (such as the start of the new school year) this can take up to 6 weeks.

While you are waiting for your pass you will be responsible for buying a bus ticket. We don't refund fares your child pays whilst waiting for their pass to arrive or provide letters or emails they can show the driver.

However, we have agreed with bus companies that for the first few days of term 1 (from 1 September 2022) children who have applied on time and need to collect their new pass from school should be allowed to travel free of charge.