Household Support Fund
About our service
Further funding has been announced by the UK government and we are currently developing the next round of the Household Support Fund. Applications are not open yet, but we will publish the details here when they are available.
Our Household Support Fund scheme does not require banking details to provide support and we will never request this information over the telephone. If you receive any calls requesting this information, claiming to be from a local council, please be vigilant and follow the advice below:
- Report the call to Action Fraud.
- Contact Citizens Advice Consumer Helpline on 0808 223 1133 for advice if you need it.
- Alert your bank if you have already given out your bank details.
If you need immediate assistance, check the other places to get help section below for further advice.
If we cannot offer help or you need more help, you can try the following:
Clothes and furniture
You can try the Salvation Army, Freecycle, Gumtree, local Facebook selling pages or your local charity shops. If you have a social worker involved with you or your family, they may look into trying Family Fund with you.
Power and utilities
Energy efficiency or heating grants
- Find out more about the Green Homes Grant by visiting Simple Energy Advice.
- There are schemes and grants to help you make changes to your home, to improve its energy efficiency and environmental impact.
- First time central heating grants enable homeowners on a low income to have gas central heating installed.
Utility company schemes
If you are in receipt of a pension, disabled or chronically sick, have a long-term health condition, are in a vulnerable situation, have a hearing or visual impairment, or other additional communication needs, you could be eligible to join the priority services register. The register allows you advance notice of power cuts, priority support in an emergency and more. Contact your energy supplier to sign up to the priority services register.
Support with energy arrears or debt
Find out whether your energy provider can offer you some help:
- The British Gas Energy Trust
- EDF Energy Trust
- E.ON Energy Fund
- npower Energy Fund
- Scottish Power Hardship Fund
- OVO Energy Fund
- Simple Energy Advice offers impartial and independent advice to help you reduce energy bills and make your home warmer and greener, as well as information for home improvements.
- Age UK offers advice, tips and options for a home energy and benefits check to ensure you have everything that you are entitled to.
- Citizens Advice can help you check for any benefits or financial support to help you with energy bills or allow for you to make energy improvements to your home.
- Energy Saving Trust has lots of information about how to save energy at home and some financial advice.
- Turn2us is a national charity providing financial support to help people get back on track. You can access a benefits calculator and grant search to find charitable funds you may be eligible for.
- You could get £140 off your electricity bill over the winter with the Warm Home Discount Scheme.
- You could get a £25 Cold Weather Payment for each consecutive 7-day period where the average temperature in your area is recorded as, or forecast to be, 0 degrees Celsius or below.
- People born on or before 5 October 1954 could get a Winter Fuel Payment of between £100 and £300 to help pay heating bills in winter.
- You can have some of your bills paid directly out of your benefits payments if you’re having difficulties, as well as deducting an amount from each payment.
- The Smart Export Guarantee (SEG) means that certain energy suppliers will provide tariffs that pay for electricity exported back to the grid.
- For certain technologies, the Renewable Heat Incentive enables you to receive money from government for generating heat from renewable or low carbon sources.
Support if debt is affecting your mental health
The Mental Health Crisis Breathing Space (MHCBS) service can provide protection to those suffering a mental health crisis who are struggling with debt.