Other ways to apply for an older or disabled person's bus pass

Apply by phone

Call 03000 41 83 83, Monday to Friday, 9am to 5pm.

We can take your details over the phone but you'll need to send copies of your supporting documents by post.

Due to the coronavirus pandemic restrictions we have no access to inbound post so we currently cannot deal with any postal applications.

Please use our online application form or email buspass@kent.gov.uk if you have any further questions.