Apply by phone

You can apply by phone, however you will need to send us copies of your supporting documents by post using the address below.

We are available Monday to Friday, 9am to 5pm. Contact us:

Address
ENCTS Contact Point
Sessions House
Maidstone
Kent
ME14 1XQ

Apply by post

To apply by post, visit your nearest hub library below or call 03000 41 83 83 to ask for an application form.

Apply in a hub library

If you have your supporting documents, apply for an older or disabled person’s bus pass in the following libraries:

After you apply

Once you have applied and sent in all the requested copied documentation, we will assess your application. You pass may be delayed if all requested documentation is not supplied.

Email buspass@kent.gov.uk if you have any further questions.