Apply by phone

You can apply by phone, however you will need to send us copies of your supporting documents by post using the address below.

We are available Monday to Friday, 9am to 5pm. Contact us:

Address
Kent ENCTS Bus Passes
PO Box 212
Waterlooville
PO7 6ZN

Apply by post

To apply by post, visit your nearest hub library below or call 03000 41 83 83 to ask for an application form.

Apply in a hub library

If you have your supporting documents, apply for an older or disabled person’s bus pass in the following libraries:

After you apply

After you send in all the required documents, we will assess your application. Your pass might be delayed if you don't provide all the required documents.

Email buspass@kent.gov.uk if you have any further questions.