National Motorway Awareness Course (NMAC)

22 October: the driver education booking system will be unavailable from 10pm to midnight.

This course is aimed at drivers who have been caught committing an offence on smart motorways (a section of motorway that uses active traffic management techniques to actively manage the flow of traffic).

Courses booked on or after 17 August

If you were due to attend a physical classroom course between August and October 2020 this course will now be transferred to an online digital course via the digital video platform Zoom.

You will be sent an email confirming the details of the course including any changes to both dates and times. You can access the course using a phone, tablet or laptop but you will require a camera with your chosen electronic device. If you are unable to attend an online course please email KDE@kent.gov.uk.

The course lasts 2 and a half hours, including registration and a 10 minute break.

Due to social distancing regulations that are currently in force, we will are providing our courses online instead of in a classroom environment until further notice.

The course aims to make smart motorways safer and more efficient, providing a better experience for people who use them and work on them. It does so by increasing:

  • knowledge of the meaning of smart motorway signs
  • understanding of why variable speed limits and lane closures are imposed
  • understanding of how to use emergency areas safely and appropriately
  • awareness of the risks of breaking rules on smart motorways
  • personal responsibility for decisions about complying with rules on smart motorways
  • perceptions of control over complying with smart motorway regulations.

Before booking your course

Before booking your course you must

For information about how we use and share your personal information for the purpose of booking a driver education course, read our privacy statement.

Before attending the National Motorway Awareness Course (NMAC) you must read the medical fitness advice from GOV.UK. Make sure the DVLA are kept up to date.

Cost of the course

The course costs £92. This is non-refundable.

When booking your course please make sure you have the means to pay. You may book online and pay by debit or credit card.

Book your course

To book your course in Kent, you will need to register on the NDORS website and choose Kent County Council as your course provider. Once registered, you will be taken through the rest of the booking process. To do this you will need your:

  • offer letter from the police – which includes the reference number and PIN
  • driver's licence number
  • credit/ debit card to pay for your course

Register with NDORS

Change an existing booking

If you need to change your booking, you can do so online up to 10 days before the date of your original course date, free of charge.

If you need to change your booking within 10 days of your original course date, you will need to call us on 03000 41 15 54. You will incur a charge of £43 if changing the course within 7 days. This charge may be waived in exceptional circumstances if we receive written proof within 5 days of your course.

If you'd like to change an existing course booking, you must have your:

  • driver's licence number
  • booking reference number starting KDE.

If you do not know your licence number, you can check it through GOV.UK's licence detail viewing service.

Change your booking

Before attending

Before attending the online course you must:

  • make sure that you are able to use Zoom
  • test out the platform with another person to familiarise yourself
  • prepare yourself for the course and resolve any technical issues prior to attending.

Failure to follow this process may result in not being able to attend the course on the day and may also require a rebooking fee.

Please refer to the terms and conditions (PDF, 166.5 KB) that you agreed to when booking the course.

Watch our getting ready for online road safety course video for further advice and guidance.

Attending your course

Before attending the course, 12 hours beforehand a link will be sent to you to log into. You must check your spam and junk folders.

When attending the online course you must:

  • make sure that you are in a quiet room, where you will not be interrupted
  • have a fully charged electronic device with an inbuilt camera and speakers or a device with a webcam and speakers.
  • have a stable internet connection for the course duration. If you require any assistance to set up your course, they must leave when the course starts
  • have paper and pen ready to make notes during the course.

If you fail to log on in time, or are late back from your break this will result in no admittance to the course.

Identification

You will need to show a valid photocard driving licence for validation of your attendance which will be checked against the register. If you do not have a photocard driving licence, the old style paper driving licence may be produced with another form of photographic identification.

Failure to produce photographic ID will result in no admittance onto the course and you will incur a rebooking fee.

If you currently have a paper licence, you may wish to apply to exchange your paper driver licence to photo driver licence.

If you have any questions concerning your photo identification, which is a requirement to attend the course, you should contact Kent Driver Education team on 03000 41 15 54, well in advance of your course date.

If you have lost, damaged or had your drivers licence stolen, apply for a replacement online.

For more information visit the NDORS website.