Eligibility for food or energy support in a crisis
We are currently experiencing high levels of demand and we are processing applications as quickly as possible. We are unable to provide individual updates relating to your application, but we will be in touch with you as soon as possible.
If you are in a crisis and need assistance now, refer to the other places to get support webpage.
To apply for support, you must:
- be in an unforeseeable, short-term crisis or facing exceptional pressures because of an emergency (such as fleeing domestic abuse, a flood or fire)
- be aged 16 or over
- live in Kent (if you pay your Council Tax to Medway, Bromley or Bexley Council you will need to contact them for support)
- have a household income of £16,200 or less, or get a means-tested benefit
- be eligible to claim benefits in the UK
- have claimed all of the national benefits, grants and loans available to you
- have no access to savings, disposable income or support from other sources
- have spoken to a benefits or Job Centre Plus advisor about getting:
We cannot help if you are in financial difficulty because:
- you've had to pay regular bills, debts or household outgoings (for example birthdays, Christmas or school uniforms)
- your benefits have been stopped because of a Department for Work and Pensions sanction
- of the rise in the cost of living. Find cost of living support.
If you meet the above criteria, we may be able to help each household up to 3 times in a rolling 12 month period. We will not help for the same reason more than once.
Apply
If you are eligible, complete our online form.