Kent Parents and Carers Together (PACT)

Kent PACT launch event

Come along to the Kent PACT launch event at The Holiday Inn, Ashford on 30 September 2021 from 10:30am to 1:30pm.

Kent PACT is a parent carer forum set up for parents of children and young adults with disabilities and additional needs.

They offer a way for you to have your say and influence us, local health services and other organisations in improving local services. Some of the parents on the forum are also key members of the joint KCC/NHS SEND Improvement Board.

Visit the Kent PACT website to find out more about their work and how to sign up to join the forum.


Kent PACT are there to support you. They know how daunting the SEND world can be to navigate. Therefore, they are inviting SEND service professionals to join them in virtual meetings where you can meet them to understand the roles and ask them questions.

These will be sessions facilitated by their Quadrant Ambassadors. To book your place email

Find out more about the latest Kent PACT events.

Kent PACT newsletter

To find out the latest updates and changes to Kent PACT read their newsletters:

May 2021 edition

To subscribe and receive the newsletters monthly email

Working together with Kent PACT

We want to make sure that as a local authority we listen to the parents and carers of children and young people with SEND. By working collaboratively together, we can listen to their views and opinions, those of which are crucial in shaping and developing our service.

Here are some of the positive ways in which Kent PACT have helped us:

I am writing to express my sincere thanks to you and all the other parents at Kent PACT who have engaged so readily with us at KCC during the course of the pandemic. The last 12 months have been incredibly challenging for all of us, none more so than for parents of children and young people with SEND.

The way you have worked with us throughout this time has been incredible, given the other demands on your time. You have helped us in our improvement work to understand parents’ perspectives better, and also reached out to other parents to hear their views and then represent them to us.

You have done this while also building a new parents organisation from scratch, and managing the huge demands of your own children and families at this most challenging of times. You have done this with good humour, honesty and integrity, and many long hours of work in your own time. Thank you and all the other parents in PACT very much – I am very grateful for your work, and I am sure all parents of children and young people with SEND are equally grateful.

Matt Dunkley CBE - Corporate Director Children, Young People and Education

The speed with which Kent PACT have been able to recruit quality candidates into their new posts is evidence of the esteem in which they are held and demonstrates, the momentum and dedication shown by their new leadership team.

Stuart Collins, Integrated Children's Services

The relationship between KCC’s SEND Service and Kent PACT continues to go from strength to strength. We are now working in genuine partnership; rather than the Service simply providing updates on our progress to Kent PACT, we are having discussions about how we improve our services for parents, carers, children and young people. Kent PACT have made helpful, innovative suggestions about how we deliver our service, for example, the use of podcasts to provide information and guidance rather than always relying on the written word. Kent PACT are the critical friend we need to support our journey of improvement, always willing to acknowledge where we’re getting things right and holding us to account when we don’t.

Louise Hickman, Interim Head of SEND

Memorandum of Understanding for SEND

The Memorandum of Understanding is a statement of intent between Kent County Council, Kent PACT and NHS Kent and Medway CCG, to work collaboratively together for the SEND service.

Read the agreement on how we will work together.