About the SEND local offer
What is a local offer?
The local offer is a website that helps you to find help, advice and services for children and young people with special educational needs and disabilities (SEND). It brings together support from education, health, social care, and local community groups, all in one place
The phrase 'local offer' is from the government. So, we call our local offer the 'SEND Information Hub'.
Visit the SEND Information Hub
Information on the local offer
Every local authority must:
- have an online local offer with other versions
- tell residents about the local offer
- talk with you to find out what support they're looking for
- find services and activities to support ages 0 to 25 years
- find services to help young people move into adulthood
- show transport options and if there are any charges.
Download an easy read guide about the local offer (PDF, 459.8 KB).
Other local offers near us
Jargon buster
We know that language in the SEND world can be confusing. So we aim to explain difficult terms as clearly as possible.
Information Support Advice Kent (IASK) has put together a guide for you. It includes common phrases, abbreviations, and acronyms.
- An abbreviation is a shortened word, for example, "Jan" is short for "January"
- An acronym is formed from the first letters of a phrase or group of words, for example IASK or SEND.
Feedback about the local offer
Every local authority must:
- ask you for feedback
- show this feedback online
- tell you how they will make improvements.
Read your feedback and see how we're improving because of you.
Why not keep up to date with the local offer by signing up to our newsletter.
Our Local Offer Directory
As part of our SEND Information Hub, we have a Local Offer Directory. Our directory can help you to find:
- support groups and charities
- events
- activities
We update it often, to try and meet everyone’s needs.
Visit our Local Offer Directory.
If you have a suitable business you want to add to the directory, register today. If you already have an account, sign up to update your record or reset your password.
The Local Offer Directory is part of a wider Kent Local Directory. Read the full terms and conditions for using it.
Accessibility of the SEND Information Hub
We want everyone to understand our website. We write in plain English and, where possible, aim for a UK reading age of 9 years old.
Our website is compatible with assistive technologies. Find out more about the accessibility of our website.
To personalise your internet experience, visit AbilityNet. They can help you with accessibility features you may not know about.
Access to the internet support
If you know someone who does not have access to the internet, we can help. Our libraries have great computer facilities. See how to book a computer at your local library.
You can also find accessible library services too!