About the SEND local offer

We would like your views on your experience of using our SEND information hub (local offer), and would be grateful if you could take a couple of minutes to complete our survey.

A local offer is for children and young people with special educational needs and disabilities (SEND) aged 0 to 25 years. It provides information and support services available to families in their local area.

The name the 'local offer' is a term from the national government. In Kent we call our local offer the 'SEND information hub'.

Every local authority must:

  • have an online local offer, and make sure alternative versions are available
  • tell children, young people and families about the local offer
  • talk with children, young people and families to find out what support they're looking for
  • find services and activities in their area to support ages 0 to 25 years
  • find services to support young people towards their independence to adulthood
  • include transport services available and whether there are any charges.

Download an easy read guide from IASK explaining the local offer (PDF, 459.8 KB).

Jargon buster

We also understand that the language of special educational needs can be difficult to understand, we try and explain any terms as we use them to help you.

Information, Advice and Support Kent (IASK) have put together a jargon buster so you can see all the common words and abbreviations you may come across in one place and refer back to it when you need to.

Feedback about the local offer

Every local authority must get feedback about their local offer. They must show this feedback online and inform the public how they will make improvements.

Find out about our latest improvements and how you can leave feedback.

Our community directory

Our community directory offers support groups, charities, activities and events. The directory receives updates weekly, and is checked to meet the needs of Kent residents.

For anyone who would like to advertise their details, register online today. If you already have an account, sign up to update your record or reset your password.

Visit our community directory.

View the full terms and conditions of using the community directory.

Accessibility of the SEND information hub

Our website is available for everyone to read and understand. It is compatible with assistive technologies, and meets our accessibility standards.

Visit AbilityNet to find out how to make your internet browsing experience personalised for your needs.

My Computer My Way is a guide to the accessibility features built into whichever device you are using.

Find out more about the accessibility of our website.

Access to the internet support

If you know of someone who does not have access to the internet, they can use computer facilities at one our libraries.

At our libraries, we also ffer accessible library services and facilities.