Collecting your KCC 16+ Travel Saver

Your KCC 16+ Travel Saver should be ready for the first day of term if you applied by 31 July 2022.

You will collect your pass from school or college. We do not send passes to your home.

Pass not at school or college

If you applied before 31 July and your pass is not at the school as expected email kcc16plustravelsaver@kent.gov.uk or call 03000 41 84 84 with your name, date of birth and school.

Waiting for your pass

Usually a pass will arrive within 3 weeks, but at busy times of the year (such as the start of the new school year) this can take longer, possibly up to 6 weeks.

While you are waiting for your pass, you will be responsible for buying a bus ticket. We don't refund fares you pay whilst waiting for your pass to arrive or provide letters or emails you can show the driver.

However, we have agreed with bus operators that for the first few days of term 1 (from 1 September 2022) students who have applied on time and need to collect their new pass from school should be allowed to travel free of charge.