Community transport

Community transport gives you access to a bus or car service if you can't access public transport.

The following services are available for the whole of the Kent area:

Kent Karrier

Kent Karrier is a dial-a-ride service. It will take you from your home to set locations, such as the nearest town centre or supermarket.

British Red Cross Transport Service

The British Red Cross Transport Support Service is for people who cannot get about easily or use public transport.

The service helps individuals to:

  • get to and from appointments such as GP, hospital, dentist or optician
  • do everyday tasks such as shopping
  • travel to and from day centres, nursing homes etc.
  • get out of the house to socialise and meet people.

The service is provided by volunteers who use their own vehicles. The British Red Cross also has wheelchair accessible vehicles in parts of Kent.

Compaid

Compaid provide a transport service for clients attending their training centre in Paddock Wood, and to thousands more disabled and elderly people within Kent and the surrounding area each year.

Journeys vary from hospital and clinic visits to shopping expeditions and larger outings to the coast, local attractions and theatre trips. Compaid also provide a service for other charities, social services, health authorities and private organisations as necessary.

A fleet of wheelchair accessible minibuses operated by their team of drivers covers a wide area of Kent, Sussex, Surrey and Essex, although journeys much further afield can be arranged.

Patient Transport Services

Non-emergency patient transport service is for people whose health means they cannot get to or from their NHS appointment in any other way is provided by G4S.

G4S staff have details of alternative services for patients who are not eligible, including volunteer driver schemes.

To find out if you’re eligible for patient transport or book an appointment by calling the freephone G4S bookings line on 08000 96 02 11 (open 24 hours a day). The eligibility criteria is set nationally and have not changed. However, a considerable amount of work has been done in Kent and Medway to ensure that the criteria are applied in a completely fair and consistent way.

Find more information about the service and standard of care.

Patient Transport Services can be contacted by:

Telephone: 08000 96 02 11

Email: km.pts1@nhs.net

Website: Patient Transport Service

Post: Kent and Medway PTS Contract, Swift House, 18 Hoffmanns Way, Chelmsford, Essex, CM1 1GU.

Services by area

Availability of other community transport services depends on the area you live in:

AgeUK Ashford

Visit the AgeUK Ashford site

Wealden Wheels

Wealden Wheels are a not for profit community transport company providing flexible and affordable transport to groups and organisations in rural villages around Ashford.

They are based in Pluckley and operate a small fleet of minibuses. For an annual membership fee, local groups, clubs, schools, other organisations and families can hire the minibuses, either on a self-drive basis or with one of the volunteer drivers.

Canterbury Volunteer Centre

The Canterbury Volunteer Centre operates a transport service utilising volunteer drivers. Along with an annual membership, users are also asked to pay a mileage and admin cost.

Whitstable Volunteer Centre car service

Volunteer car service serves the Whitstable area, mainly within the CT5 postcode. It costs £10 to join (or £15 for couples) and is charged at 45p per mile from the volunteer driver’s house (£6.50 minimum charge).  All drivers are DBS checked.

North-West Kent Volunteer Centre

The North-West volunteer car service is available in the Dartford district.  Volunteer drivers use their own cars to take members to medical appointments (clinics, hospital, GP, optician etc.) in the area.  They will also enable visits to family and friends if possible. Membership is £15 per annum, for more information please telephone 01322 294600.

North-West Kent Volunteer Centre

The North-West volunteer car service is available to those in the Gravesham district.  Volunteer drivers use their own cars to take members to medical appointments (clinics, hospital, GP, optician etc.) in the area.  They will also enable visits to family and friends if possible. Membership is £15 per annum, for more information please telephone 01322 294600.

Involve Kent

Involve’s community transport service is a community based driving scheme for people living in the Maidstone and Malling area that helps people who cannot manage on public transport because of age, frailty, illness, disability or injury.

Involve can provide trips to places like hospitals, foot clinics, day centres, shops, visits to friends or anywhere else you’d like to go. Drivers are volunteers and use their own cars. They also provide assistance with shopping trips and outings (seaside, Christmas markets etc.) and have a minibus which is available for hire to other community groups.

Tunbridge Wells Community Car Service

Although the Community Car Service is based in Tunbridge Wells, we also serve the Maidstone district. The Community Car Service provides safe transport for people who cannot use public transport. This can be for a variety of reasons including mobility issues, mental disorders, dementia or infirmness due to old age. We will take the customer to wherever they need to travel to. Medical appointments to doctors, dentists and hospitals including all London hospitals. Social inclusion, day centres, lunch clubs, hairdressers, visiting loved ones that are away from home and shopping.

West Kent Wheels 2 Work

West Kent Wheels 2 Work is a low cost moped loan scheme which is run by the East Surrey Rural Transport Partnership (ESRTP), a not-for-profit charity based on the Kent/Surrey border. It covers Maidstone, Sevenoaks, Tonbridge and Malling and Tunbridge Wells.

AgeUK Sevenoaks and Tonbridge

Visit the AgeUK Sevenoaks and Tonbridge site.

Edenbridge Voluntary Transport Service

Edenbridge Voluntary Transport Service is a volunteer car service based near the day centre at Edenbridge hospital.  Volunteer drivers use their own cars to take people in the area unable to use public transport, to and from medical appointments at hospitals, clinics, surgeries, opticians, dentists etc.  All drivers are DBS checked. For more information please telephone 01732 865353.

IMAGO Dial-2-Drive

Dial 2 Drive (D2D) is a community transport scheme for people unable to access public transport due to older age, illness or disability living in Sevenoaks, Tonbridge, Tunbridge Wells and the surrounding areas.

Volunteer drivers use their own cars to take clients to medical and social appointments. This includes appointments at local surgeries, hospitals, day centres, hairdressers, opticians, lunch clubs and shopping.

North-West Kent Volunteer Centre

The North-West volunteer car service is available to those in the South Sevenoaks district.  Volunteer drivers use their own cars to take members to medical appointments (clinics, hospital, GP, optician etc.) in the area.  They will also enable visits to family and friends if possible. Membership is £15 per annum, for more information please telephone 01322 294600.

Tunbridge Wells Community Car Service

Although the Community Car Service is based in Tunbridge Wells, we also serve the Sevenoaks district. The Community Car Service provides safe transport for people who cannot use public transport. This can be for a variety of reasons including mobility issues, mental disorders, dementia or infirmness due to old age. We will take the customer to wherever they need to travel to. Medical appointments to doctors, dentists and hospitals including all London hospitals. Social inclusion, day centres, lunch clubs, hairdressers, visiting loved ones that are away from home and shopping.

West Kent Wheels 2 Work

West Kent Wheels 2 Work is a low cost moped loan scheme which is run by the East Surrey Rural Transport Partnership (ESRTP), a not-for-profit charity based on the Kent/Surrey border. It covers Maidstone, Sevenoaks, Tonbridge and Malling and Tunbridge Wells.

Age UK Hythe and Lyminge

Visit the Age UK Hythe and Lyminge site

Stockbury community bus

The Stockbury community bus runs 3 times each week to local shopping centres.

Swale CVS (Volunteer Transport Scheme)

The Swale Volunteer Centre Volunteer Transport Scheme is available to all local residents who have difficulty using public transport due to accessibility, times, mobility and costs.

The Volunteer Transport Scheme will help you to attend essential appointments such as doctor, dentist and hospital.

Thanet Community Transport Association

Visit the Thanet Community Transport Association site.

Age Concern Malling

Age Concern Malling run a transport service for wheelchair users using a fully adapted vehicle. This vehicle can be booked for trips including: hospital, doctor and dentist appointments or shopping. The vehicle carries 1 wheelchair (electric or manual) or a small scooter plus up to two passengers.

AgeUK Sevenoaks and Tonbridge

Visit the AgeUK Sevenoaks and Tonbridge site.

IMAGO Dial-2-Drive

Dial 2 Drive (D2D) is a community transport scheme for people unable to access public transport due to older age, illness or disability living in Sevenoaks, Tonbridge, Tunbridge Wells and the surrounding areas.

Volunteer drivers use their own cars to take clients to medical and social appointments. This includes appointments at local surgeries, hospitals, day centres, hairdressers, opticians, lunch clubs and shopping.

Involve Kent

Involve’s community transport service is a community based driving scheme for people living in the Maidstone and Malling area that helps people who cannot manage on public transport because of age, frailty, illness, disability or injury.

Involve can provide trips to places like hospitals, foot clinics, day centres, shops, visits to friends or anywhere else you’d like to go. Drivers are volunteers and use their own cars. They provide assistance with shopping trips and outings, such as seaside trips and Christmas markets, and have a minibus which is available for hire to other community groups.

Tunbridge Wells Community Car Service

Although the Community Car Service is based in Tunbridge Wells, we also serve the Tonbridge and Malling district. The Community Car Service provides safe transport for people who cannot use public transport. This can be for a variety of reasons including mobility issues, mental disorders, dementia or infirmness due to old age. We will take the customer to wherever they need to travel to. Medical appointments to doctors, dentists and hospitals including all London hospitals. Social inclusion, day centres, lunch clubs, hairdressers, visiting loved ones that are away from home and shopping.

West Kent Wheels 2 Work

West Kent Wheels 2 Work is a low cost moped loan scheme which is run by the East Surrey Rural Transport Partnership (ESRTP), a not-for-profit charity based on the Kent/Surrey border. It covers Maidstone, Sevenoaks, Tonbridge and Malling and Tunbridge Wells.

Compaid

Compaid provide a transport service for clients attending their training centre in Paddock Wood, and to thousands more disabled and elderly people within Kent and the surrounding area each year.

Journeys vary from hospital and clinic visits to shopping expeditions and larger outings to the coast, local attractions and theatre trips. Compaid also provide a service for other charities, social services, health authorities and private organisations as necessary.

A fleet of wheelchair accessible minibuses operated by their team of drivers covers a wide area of Kent, Sussex, Surrey and Essex, although journeys much further afield can be arranged.

IMAGO Dial-2-Drive

Dial 2 Drive (D2D) is a community transport scheme for people unable to access public transport due to older age, illness or disability living in Sevenoaks, Tonbridge, Tunbridge Wells and the surrounding areas.

Volunteer drivers use their own cars to take clients to medical and social appointments. This includes appointments at local surgeries, hospitals, day centres, hairdressers, opticians, lunch clubs and shopping.

Tunbridge Wells Community Car Service

The Community Car Service provides safe transport for people who cannot use public transport. This can be for a variety of reasons including mobility issues, mental disorders, dementia or infirmness due to old age. We will take the customer to wherever they need to travel to. Medical appointments to doctors, dentists and hospitals including all London hospitals. Social inclusion, day centres, lunch clubs, hairdressers, visiting loved ones that are away from home and shopping.

West Kent Wheels 2 Work

West Kent Wheels 2 Work is a low cost moped loan scheme which is run by the East Surrey Rural Transport Partnership (ESRTP), a not-for-profit charity based on the Kent/Surrey border. It covers Maidstone, Sevenoaks, Tonbridge and Malling and Tunbridge Wells.