Request a carers assessment

If you give unpaid care to someone who is over the age of 18 ask for a carer's assessment.

Caring for someone covers lots of different things, including:

  • helping with their washing, dressing or eating
  • taking them to regular appointments
  • keeping them company when they feel lonely or anxious.

If this sounds like you, you are a carer.

Who can ask for a carers assessment

You can have a carer's assessment even if the person you care for does not get any help from us, and they will not need to be assessed.

You don't need the permission of the person you are caring for to request a carer's assessment. You are entitled to ask for one in your own right.

However, you can request a combined assessment - where you will be assessed at the same time as the person you care for has their needs assessment.

Carer's assessment factsheet (PDF, 118.3 KB)

Self care assessment

Visit the BetterCare Carers Self-Assessment Tool. It’s easy to use, confidential, and accessible. Plus, it gives you personalised advice and support including:

  • information and advice about resources and support to help you live your life independently
  • helping you explore your support needs
  • helping you consider areas where you want to make a change and the support you may need to do this
  • helping you use your strengths and capabilities in making the changes you want
  • guiding you with useful animated videos.

Complete the carers self assessment

Request an assessment

The quickest and easiest way to get help is online. We'll review all referrals within 2 working days and get in touch with the person needing support within 6 weeks.

Make an online referral for an assessment

Or call us on 03000 41 61 61.

If the person you care for does not live in Kent County Council's area you should contact the council covering the area where they live.

During the assessment

A carer's assessment is about you and your physical, mental and emotional wellbeing. It's an informal discussion that can happen face to face or over the telephone at a time that's convenient for you.

We'll talk to you about the ways that caring affects your life and what could make things better for you and the person you look after.

You won't need to do a financial means test as part of the carer's assessment but you might be asked about what impact the cost of caring is having on your finances. Having a carer's assessment will not affect whether or not you receive a carer's allowance.

After the assessment

We'll use what you tell us during your assessment to produce a support plan to help you carry on doing the things that are important to you and your family. The plan will detail what help from the council you are entitled to, as well as other places to get help.

The support plan may offer practical support, like arranging for someone to step in when you need a short break, or financial support if you're eligible, such as a direct payment to spend on the things that make caring easier. We may also suggest local support groups so you have people to talk to.

If your needs change after we've made your support plan, get back in touch and we'll speak to you about what steps to take next.