Equipment and changes in your home for your child or young person
Where we can, we aim to help your child or young person live independently in their home.
We offer equipment and home adaptations help to those aged 0 to 25.
Request equipment and adaptations
If you need equipment or adaptations, get in touch with your social worker. They will refer you to our Children and Young People’s Occupational Therapy Service.
We will assess your request to see whether your child or young person needs help from:
- an occupational therapist
- a qualified assessor
- a physiotherapist
- a social worker.
We assess your needs on an individual level. If we need to, we will work with occupational therapists. This way, we can make sure the adaptations are suitable for you.
If you do not have a social worker, contact us for an assessment.
Discover Kent therapy and health services and how to ask for help.
Professional referrals
Complete our child referral form if you are a professional.
Repairing or returning the equipment
Our equipment is on loan to you, so when you do not need it, or it breaks or stops working, you must return it.
To return it, look for a label on the equipment. You will find the contact details you need. If you cannot find the label, check the paperwork that came with the equipment.
Still can't find a contact number? See who to contact below.
For equipment including:
- beds
- hoists
- bathing equipment
- walking sticks
- zimmer frames
- commodes
- Telehealth:
- kent@medequip-uk.com
- Phone
- 01773 604426
- Website
- Medequip
For telecare and technology-enabled care equipment:
- Phone
- 0300 333 6511
- Website
- Carium Telecare
For wheelchairs and incontinence pads, talk to your GP or district nurse.
If your needs have changed
For equipment that is no longer supporting you, don't worry we can help. You will need to request another care needs assessment. We will then check if you need:
- different equipment
- adaptions to your equipment.
Request a care needs assessment.
Complaints about the equipment
If you are unhappy with your equipment, get in touch with the provider first. Not happy with their response? Contact our adult social care complaints team.