Manage your KCC Travel Saver

You can make the following changes to your KCC Travel Saver by logging in to your KCC Travel Saver account.

Pay for your travel saver

You can complete your application and pay for your travel saver when you log in to your account.

Replace lost, stolen or damaged passes

You can order a replacement online if your pass has been lost, stolen or damaged. You do not need to order a replacement pass for a change of school.

As soon as you order your replacement pass, your old pass will no longer work.

You can have 5 replacement passes per school year. We will process your request for a replacement pass as quickly as possible, but it may take up to 4 weeks to arrive at school. Make sure you have a credit or debit card handy to pay the £10 replacement fee.

Found passes

If you have found a pass, let us know:

Update your personal details or photo

You can update the following information associated with your KCC Travel Saver online until you submit your application.

When you log in you'll be able to update your:

• address
• telephone number
• pass photo.

You can update the school details after you submit your application, as long as it is still waiting to be processed. Once your application moves to the next stage, the school details can no longer be changed.

If you need to make changes after the pass has been processed, email kcctravelsaver@kent.gov.uk.

Cancel your application or pass

If you no longer need a travel saver, you can cancel your pending application before it is approved. Once your application has been approved it cannot be cancelled.