Apply for a KCC Travel Saver

You needed to apply by 14 July 2019 to get your pass for the start of term in September.

You can apply up until 24 May 2020. The cost of the pass remains the same so the earlier you apply the more monthly instalments you can spread the cost over, and the longer you can use it for.

Applying online is the most convenient way to get your KCC Travel Saver. You can only apply online using a laptop, desktop or Mac computer (mobile devices and tablets are not supported).

Apply online if you:

  • are in year 7 to 11 and pay full price for the pass
  • qualify for free school meals.

All other applications need to be made by post.

If you have a Young Person's Travel Pass, use the current pass number to renew and get a new KCC Travel Saver.

Before you apply please read:

To apply or renew online you need:

  • a laptop, desktop or Mac computer (mobile devices and tablets are not supported)
  • a credit or debit card, or your bank details to set up a Direct Debit.

If you choose to set up a Direct Debit you will also need a printer to print and sign the Direct Debit confirmation form.

Apply

New applications require a passport photo which is:

  • saved as a JPEG
  • no larger than 40KB
  • 96 by 134 pixels minimum, 132 by 169 pixels maximum.

Use the online resizing tool to help in your application.

If you need further assistance, read our guide to applying online (PDF, 1.5 MB).

Apply online

Renewing

Renew online

If you have a Young Person's Travel Pass, use the current pass number and get a new KCC Travel Saver. Renew if you have:

  • the pass number of your child's current Young Person's Travel Pass
  • access to the email address you used to register
  • not changed school, moved house or changed your email address.

Changing details

Before you renew online, email kcctravelsaver@kent.gov.uk with any change of details.

  • Tell us if you have moved house, your child has changed school in the last academic year or you need to update your name or email address.
  • If you want a different photo for your new KCC Travel Saver, email the photo with your child’s name, date of birth and school or include it with your application.

When we have updated your information you can renew online from 3 June.

Your KCC Travel Saver should be ready to collect on the first day of term if you applied by 14 July 2019.

To apply by post:

  • print and complete the KCC Travel Saver application form (PDF, 1.2 MB)
  • fill in the Direct Debit part of the form if you want to pay by instalments
  • if you are paying by cheque or postal order make it payable to 'Kent County Council'
  • if you have a Young Person's Travel Pass and want a different photo for your new KCC Travel Saver, email kcctravelsaver@kent.gov.uk with the photo, child’s name, date of birth and school or include it with your application
  • post the application form and payment to Freepost KCC TRAVEL SAVERS.

To get a 3rd pass free for families with 3 or more children

Tick the 'applying for more than 2 children' box on the application form. All forms must be posted together with the completed Direct Debit form or a payment of £700. We will check your details to make sure you meet the criteria.

Your KCC Travel Saver should be ready to collect on the first day of term if you applied by 14 July 2019.

Late applications

We are aware that some customers who applied by our recommended July deadline and who have opted to pay by Direct Debit instalments still haven’t received their Travel Saver passes. This is due to unforeseen difficulties we have experienced in processing these applications.

We are very sorry about this and we are working hard to make sure students get their passes as soon as possible.

If you have applied for your pass within the past month, it could take up to 28 working days to process your application from the date you applied.

If you have already called or emailed us, we will reply but it could take up to a week to do so while we prioritise getting passes out to schools. We thank you for your patience.

We don't refund fares your child pays whilst waiting for their pass to arrive or provide letters or emails they can show the driver.