If you have not found the answer to your query, contact us:

Phone (out of hours)
0800 901 2464
For urgent non-police matters, outside of normal working hours (Monday to Friday 9am to 5pm).
Post
Kent County Council
Infrastructure Division
Invicta House
Maidstone
Kent
ME14 1XX
Provide full details of the enquiry and, if required, a plan showing the location.

Urgent issues

Police or emergency matters

In an emergency, where there is a significant or imminent risk to life or personal safety, or a crime is being committed, call 999 for the emergency services.

If it is less urgent, but still needs police attention, call the police non-emergency 101 number.

Get an update on an enquiry

Use our contact form to get an update on an enquiry if you have not received a response. Let us know the original reference number given by the KCC infrastructure Team, or our facilities management provider to help us find your query.

If you are not satisfied with the response you have received from us, raise a complaint which will be reviewed by an independent officer.

Using this data

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