If you need help with research, homework, or a library service, our librarians are here to answer your questions.
You can chat with a librarian in real time or send us your question and wait for the answer. It’s a bit like going into a library and asking a question in person, but can be done from your computer or mobile device.
By using the Ask a Kent Librarian service you are agreeing to our terms and conditions.
From time to time, we may contact users to get feedback. This is really important to us and helps highlight areas for improvement. If you would rather we didn't call you, please let us know.
"The librarian that helped me was extremely helpful and efficient. I think this is an excellent service [..]. This kind of service is absolutely critical to small businesses such as mine in these difficult times"
Ray, CCL Database Solutions (business enquiry submitted by chat)
"I had a problem downloading a book [eBook], sent an email late evening got a response and problem solved by 9:30 the following morning. Excellent service".