Report a problem on a right of way
You can report non-urgent issues online including:
- broken stiles
- overgrown vegetation or fallen trees
- damaged or dangerous path surfaces
- damaged or missing signposts
Please submit a separate report for each individual problem. This helps us to identify and inspect the correct location and update you on progress more accurately.
You need to contact:
- your local borough or district council for flytipping enquiries
- Kent Highways for roads, potholes and drainage
In an emergency (something which can cause an injury or accident) call us on 03000 41 71 71 (Monday to Friday 8am to 6pm).
How long it takes to fix problems
We aim to inspect or start taking action as below:
- public safety issues likely to result in accident or injury (such as open excavations, dangerous trees, and dangerous structures) within 1 day
- matters with legal deadlines (such as construction work that could lead to damage to a path and would be harder to fix at a later date) within 5 days.
We prioritise repairs according to local needs and our obligations as the highway and access authority.
How long it takes us depends on what the problem is and how easily we can find out who owns the land and who's responsible for it. It also depends on our operational priorities (PDF, 188.4 KB) and resources.
Check on the progress of a problem you have already reported to us.Please have your login details ready.
To find out how we use your personal information, read our privacy notice.