Natasha's Law Trading standards video transcript

This is the transcript for the Natasha's Law video on the Natasha's Law - food information regulations page.

Kent County Council Trading Standards logo is visible. Hip-hop music plays with scenes of a barista making coffee. A student, Alice, is working in a café drinking a coffee.

Her friend, Hayley, is walking and looking at her phone.

Alice receives a text message from Hayley.

Hayley: “Hey! You about today?”

Alice smiles and replies to Hayley. The text messages appear on screen.

Alice: “Working from home. Just nipped out for a coffee and change of scene.”

Hayley: “Mind if I join? Got news”

Alice: “NEWS! Exciting! Yeah come join.”

Hayley: “Great. Be there in a sec!”

Hayley walks into the café to greet Alice. They hug each other and sit down to talk.

Hayley: Have you eaten anything? I’m starving.

Alice: No, we should grab something here. They make all their food on the premises, it looks nice.

Hayley: Yeah sure, let’s do it.

Alice and Hayley look at the sandwiches being sold at the café till.

Alice: I fancy the sausage baguette, but I think that looks like mustard on top.

Hayley: [Questioning] What does it say on the label?

The barista hands the baguette over the counter to Alice. Alice looks at the ingredients list on the back.

Alice: There’s no ingredients list on the back.

Hayley: [Questioning] How bad is your allergy?

Alice: I try to avoid mustard, there’s a chance I can go into anaphylactic shock!

Hayley: Let’s not chance it then, there’s another café down the road. [Questioning] Should we try that?

Alice: I’ll just give this back

Alice hands back the baguette to the barista.

A voiceover reads:

On October 1 2021, Natasha’s Law came into effect, requiring pre-packed for direct sale food to bear a full ingredients list, highlighting any allergens. Pre-packed for direct sale food is food that is:

  • Packaged before being ordered by the customer
  • Sold on the same premises on which it was packaged
  • Sold from a stall or vehicle used by the packer

Packaging can partially or completely enclose the product. However, if you can alter the food without altering the packaging, Natasha’s Law won’t apply.

An example of an ingredients list label is shown.

The ingredients list must:

  • Be headed by the word ‘ingredients’
  • It should include everything in the product, including additives and the components of compound ingredients.
  • Allergens must be emphasised in the list by a bold font, a different colour, or capital letters every time they appear in the list.

Alice and Hayley go to a second café and look at the large range of new sandwiches.

Hayley: [Excitedly] I’m sure you’ll be able to find something in here.

Alice picks up a ham and cheese baguette and reads the ingredients list on the back.

Hayley: Ham and cheese?

Alice: I can’t see anything from the label.

Hayley: Chicken and bacon?

Alice has a chicken and bacon baguette in her hand and is reading the ingredients list on the back.

Hayley: [Questioning] All good?

Alice: [Excitedly] All good!

Alice then brings the sandwiches they bought to the table where Hayley is sat. They talk and laugh whilst a voice over reads:

Natasha’s Law ensures food like sandwiches bear the information necessary to keep people safe and for the 2 million allergy sufferers in the UK to have confidence in the food they love. It is a criminal offence to not meet the new requirements, you could face unlimited fines or up to six months imprisonment. Failure to comply may cost someone their life.

A white end screen appears with the Kent County Council Trading Standards logo in the top right corner.

The screen reads: Contact Kent County Council Trading Standards for free business advice on Natasha’s Law. With contact information: 03000 41 20 20 and tsbusinessadvice@kent.gov.uk