We have staff available 24 hours a day, 7 days a week to talk to you about your worries.
During the day and in office hours
Concerned about an adult?
- Call 03000 41 61 61 (text relay 18001 03000 41 61 61) or email firstname.lastname@example.org
Concerned about a child?
- Call 03000 41 11 11 (text relay 18001 03000 41 11 11) or email email@example.com
Out of hours and in an emergency
If you need to contact us outside of normal office hours, for example during the night, call 03000 41 91 91.
If you think someone is in immediate danger, the best thing to do is call 999 for the emergency services.
Tell us as much as you can
The more information you can give us about what’s happening and where it’s happening, the better. We encourage you to give your name, but we won’t tell anyone else you called unless you give us permission to do so. We take every report of abuse seriously and investigate all of them.
Abuse is a breach of someone’s rights, and may be a single act or happen repeatedly over a period of time. Abuse may be deliberate, but may also be caused by neglect or ignorance. It can happen anywhere, including your home, your child’s school, a residential or nursing home, at hospital, or in a public place. In many cases, abuse is a criminal offence.
Don't assume that someone else will take responsibility. You could help to save someone’s life. If you are worried, report it.