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Coronavirus (COVID-19) advice for patients attending sexual health services
If you are attending our service, please consider whether you need to be seen urgently or whether your visit could be postponed. This is to reduce the number of patients sharing our waiting areas. You can access home testing for sexually transmitted infections to avoid attending a clinic. HPV, hepatitis A and hepatitis B vaccinations are not urgent and can be postponed.
If you are HIV positive and worried about your risk of coronavirus, there is currently no evidence that people living with HIV are at any greater risk of either getting coronavirus, or becoming unwell due to coronavirus, than the general public. We do not recommend that you should attend for additional blood tests to check your CD4 count.
For more updates visit the British HIV association, however, we do recommend that you follow current NHS guidance about how best to protect yourselves and others from coronavirus. If your appointment is coming up soon then we may contact you beforehand to offer you a telephone or Skype consultation instead of coming into a clinic.
For all new attendances from 23 March 2020, sexual health clinics will operate on an appointment only basis, no longer offering walk in clinics. Patients will be triaged by phone and appointments organised based on those patients presenting the highest risk.
Our clinics offer a free and confidential service to everyone, regardless of your age, gender or sexual orientation. We won't judge or lecture you, we've seen it all before.
You can get a home testing kit without having to visit a clinic.
We can help with:
- contraception and contraceptive advice
- testing and treatment for sexually transmitted infections (STIs)
- general sexual health advice.
Unless stated, all of our clinics offer a walk-in service. Where walk-ins are not available:
The trained team will ask you the reason why you need to be seen in order to book you an appropriate appointment. This will help to ensure that you receive the correct service. All information is handled sensitively and in confidence.
The first time you attend a clinic you will be offered testing for sexually transmitted infections as a routine part of our service, regardless of your reason for attending the clinic. If you accept the offer, we will explain how to take the swabs yourself and we will take the blood sample. The tests look for chlamydia, gonorrhoea, syphilis and HIV.
Live in Medway? Find sexual health advice and clinics in Medway.
- Some of our clinics run sessions exclusively for people under 25. To attend one of those sessions, select young people from category filter below.
- If you have a learning disability, you can ask for the 'Apple Tree Service' when booking your appointment. Find out about the Apple Tree Service and how they can help.