Pay your social care bill

If you choose not to take a direct payment we can organise your support for you. If we arrange your support you will pay us directly for the services you receive.

You will be sent a Kentcare invoice every 4 weeks. You will be expected to pay for your support within 10 days of receiving your invoice.

We prefer you set up a direct debit to pay your invoices. To set up a direct debit, call the Cashiers Team on 03301 65 00 06.

The invoice we send you will show you payments you have already made and also how much you still owe.

If the amount to be paid or the payment date changes, we will let you know via your invoice. We will notify you of the amount and payment date on the invoice that we send you.

Other ways to pay

  • Online with your debit card through Santander’s Bill Pay. If you haven’t used Bill Pay before, you will need to register.
  • Online by transferring money from your own online bank account to Kent County Council. The sort code is 60-60-08 and account number is 00100013. Please give your invoice number as a reference with the Giro slip at a post office or bank.
  • By post - send cheques made payable to “Kent County Council” to the address on the back of your invoice. Please send the counterfoil from the bottom of your invoice with your cheque. Please do not send cash through the post.
  • By telephone with a credit or debit card - call the Cashiers Team on 03301 65 00 06, between 9am and 5pm, Monday to Friday. Please have your card and invoice number ready.

If you have any questions about your bill, tell us using our online form or call us on 03000 41 64 64.