Charges for care and support
We charge for some of our services, but not all. If you want to receive a service from us that we charge for, you must have a financial assessment. A financial assessment looks at:
- your capital (savings and investments)
- your weekly income (pensions and benefits)
- how much you will need to pay towards the cost of your support.
There is no charge for an assessment, information and advice.
Services that are chargeable
Most of the care and support services that we provide are chargeable. If you need these services, we will check your finances. We'll look to see how much you can contribute, if anything, to the cost. These services include:
- care workers who help with tasks at home and outside, like washing and dressing
- most day care services
- support in the community
- Kent Shared Lives – stay with approved hosts and families for as long or as short as you need
- meal services
- care and support in extra care housing settings.
Some grants fund day care services, making them free of charge.
Learn more about our:
Services we don't charge for
Some of the services we provide are not chargeable. These services include:
- information and advice
- advocacy
- assessing your needs and finances
- equipment to help you around the house
- learning daily tasks through short-term care (enablement)
- intermediate care services which help you to get home after a hospital stay (for up to 6 weeks)
- sensors for your home available 24 hours a day (called Telecare)
- employment services from us.
NHS continuing healthcare
NHS continuing healthcare is care arranged and funded by the NHS. It supports you if you are not in hospital but have complex health needs. You must have a ‘primary health need'. This means your main or primary need for care must relate to your health. A health professional usually arranges this. It is free, unlike social care services from us.
Visit the NHS website to learn more.