Urgent concern

If you think someone is in immediate danger, the best thing to do is call 999 for the emergency services.

If they are not in immediate danger, report your concern to us.

To get help from us, we will need some information about the person. Don't worry if you don't have all the details we're asking. If you are able to, tell us:

  • what type of abuse is taking place
  • where it happens
  • if the police or NHS are involved
  • their contact details such as a name and address
  • if they have any care and supports needs, such as getting out of bed, washing and dressing and being part of the community.

Remember noticing is not nosiness. You could help save someone’s life.

Report your concern

There are 3 ways to tell us your concern: online, phone, or email.

Fill out our form

Or contact a member of our Social Services Team by:

Phone
03000 41 61 61
Monday to Friday, 9am to 5pm
Phone (out of hours)
03000 41 91 91.
Text relay
18001 03000 41 61 61.
If you have a hearing or speech impairment, Relay UK can make communication over the phone easier.

If you are a professional, download our Threshold Tool. It's a guide to help you identify when to raise safeguarding concerns.

Concerned about a child? Let our Children's Social Services Team know.

What happens next

Once we get the details of your concerns, we will see how we can support you.