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Traffic lights

Traffic lights and crossings help improve road safety and keep traffic flowing.

We look after all traffic signals on public roads in Kent. We check them often to make sure they work. If you see a faulty traffic light or crossing, let us know.

We do not look after traffic signals on trunk roads. National Highways look after these.

Tell us about a faulty traffic light

We will respond to an urgent fault within 4 hours, if it's affecting traffic or the safety of road users.

Phone
03000 41 81 81
To report an urgent fault call us. We're available Monday to Friday, 9am till 5pm
Phone (out of hours)
03000 41 91 91
Outside our office hours, call our Out of Hours Team.

Report a non urgent fault

For less urgent faults, we will repair the problem within 7 days. Unless an external party causes the fault.

Report a non urgent fault online

How we look after traffic signals

We check traffic signals are working every 4 months by making sure the:

  • lights are working
  • lights are facing traffic
  • detectors in the road surface are working
  • safety systems are working
  • site is generally in good repair.

If faults keep happening, we will take a note of them and take action if necessary.

Disconnect a traffic signal

If you're a contractor and need to disconnect a traffic signal, contact us:

Email
toc@kent.gov.uk
Phone
03000 41 91 91
Call us if it's an emergency request.

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