Traffic lights and crossings help improve road safety and keep traffic flowing.

We look after all traffic signals on public roads in Kent. We check them often to make sure they work. If you see a faulty traffic light or crossing, let us know.

Traffic lights we do not look after

We do not look after traffic lights on trunk roads. National Highways look after:

Ashford

  • M20 Junction 10 (7 sites)
  • M20 Junction 10a (2 sites)
  • A2070 / Bad Munstereifel Road (4 sites)

Dartford

  • M25 Junction 2 / Darenth Interchange (4 sites)
  • M25 Junction 1b / Princes Road (2 sites)

Dover

  • A20 Limekiln / Snargate / Townwall Street (7 sites)
  • A2 Dover Road / Lydden (2 sites)

Sevenoaks

  • M25 Junction 3 / M20 Swanley Interchange (6 sites)

Swale

  • A249 Brielle Way / A250 Queenborough Road (4 sites)
  • M2 / A2 / A299 Brenley Corner (4 sites)

Tunbridge Wells

  • A21 Longfield Road Slip Roads (2 sites)

If there are any issues with these traffic lights, you must contact National Highways.

Tell us about a faulty traffic light we look after

We will respond to an urgent fault within 4 hours, if it's affecting traffic or the safety of road users.

Phone
03000 41 81 81
To report an urgent fault call us. We're available Monday to Friday, 9am till 5pm
Phone (out of hours)
03000 41 91 91
Outside our office hours, call our Out of Hours Team.

Report a non urgent fault

For less urgent faults, we will repair the problem within 7 days. Unless an external party causes the fault.

Report a non urgent fault online

How we look after traffic signals

We check traffic signals are working every 4 months by making sure the:

  • lights are working
  • lights are facing traffic
  • detectors in the road surface are working
  • safety systems are working
  • site is generally in good repair.

If faults keep happening, we will take a note of them and take action if necessary.

Disconnect a traffic signal

If you're a contractor and need to disconnect a traffic signal, contact us:

Call us if it's an emergency request.

Traffic signal timing data

Information on the configuration and timings used at traffic lights is available on request. This is chargeable at the rates shown on the Highways fees and charges page.

Contact us at toc@kent.gov.uk to request this information and include the signal location, full contact details and a purchase order reference.

Pedestrian crossings

All crossings in Kent are being converted to the latest puffin type. This process is going to take a considerable time. These are different to pelican crossings and have the following features to benefit road users:

  • no flashing amber light to waiting traffic
  • no flashing green man period for pedestrians
  • red/green man symbols on the WAIT button unit (near-sided)
  • detectors to cancel the crossing demand if nobody is waiting
  • detectors monitor the crossing area and give more time for less mobile users
  • tactile cones beneath the WAIT button for visually impaired users
  • audible indicators at single stand-alone crossings

CCTV cameras

We use CCTV to monitor key junctions on the highway network to allow us to manage traffic on the network. There are approximately  200 cameras installed for this purpose and used by the Traffic Operations Centre staff in real time.

None of these have audio and images are not recorded or stored. We are unable to provide footage from any such devices for evidential purposes, or as part of any Freedom of Information Act Subject Access requests.

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