Trees near roads and pavements

We look after highway trees to make sure that they are kept in a good condition and do not make the highway unsafe.

Report a problem online

Trees are inspected on a planned rotational basis by experienced and qualified professionals.

When inspecting trees we assess:

  • condition
  • potential risks and hazards
  • width and height clearance required for the road
  • any required works.

We do not deal with nuisance related issues, such as:

  • height and width of tree canopy
  • falling leaves, seeds and sap
  • insect or bird droppings
  • light and shading
  • branches overhanging private property
  • interference with television reception, telephone/power cables and solar panels.

If a tree is causing a risk to pedestrians or road users, report it online.

We plant trees from early November to the end of March.

We replant all trees that are protected by a Tree Preservation Order (TPO) within 2 years of removal.

Unfortunately, we are no longer able to facilitate a general tree replacement programme. However, we actively work with residents, councillors and voluntary groups who provide external funding for this purpose. To find out more read our how you can help section.

We try to keep as many trees as possible. However, sometimes removal is the most appropriate course of action.

To help decide if a tree is unsafe and should be removed, we sometimes use specialist equipment which shows the decay of tree.

We work with industry experts, governing bodies and other local authorities to manage any outbreaks of tree pests and diseases that threaten Kent’s tree asset.

Find out more about how we manage ash dieback in Kent.

If we must cut down trees, the stumps will be cut at approximately one metre in height. This is less likely to be a trip hazard.

We aim to remove stumps from grass verges within 3 months. However, funds currently restrict the removal of stumps within a hard surfaces such as pavements, and these may remain for a number of years prior to removal.

If you have a tree enquiry relating to a Tree Preservation Order (TPO), conservation areas or trees on development sites, please contact your local planning authority.

Where tree branches interfere with overhead cables over a street then please contact your utility service provider in the first instance.

When excavating close to trees, electricity, water, gas and cable companies have agreed to follow a code of practice. This includes the facility for hand digging within the root protection zone.

Buses are an important part of Kent’s transport network. Under the Highways Act, property owners have a responsibility to keep vegetation on their property under control, to ensure safe passageway for buses and other vehicles.

Read our guidance on our requirements when cutting back vegetation on bus routes (PDF, 1.7 MB).

You can help by watering new trees during dry weather. A couple of buckets of water once a week will make a difference.

If you mow grass verges please be careful when cutting around trees. Any damage to the bark will reduce the life of the tree.

Tree planting

To request a new tree is planted you must follow the guidelines below:

  • request a tree online (choose  "Trees - tree planting request" from the drop down list)
  • search for funding options
    Costs per tree range from £280 in a grass verge to £540 when a new tree pit is required in a footpath.  The cost includes a weld mesh cage, watering and guarantee for one year.
  • once you have secured funding, please contact us to discuss the details.

We will review the site and we will work with you to decide the most appropriate species for the location.

If a private tree is causing a risk to pedestrians or road users, we ask that the owner cuts it back.

If you can't contact the owner, report it online and we will  contact the owner (if possible). We will cut back the tree so the road can be reopened. The cuttings will be left on the property and we ask that the owner disposes of them.

If a council owned tree is not blocking a road or pavement and is not a safety concern, report it online. However, if a tree is blocking a road or pavement, please call 03000 41 81 81 to report this emergency.