Apply or appeal a decision

Applications are now closed.

If you have submitted an application but haven't received a confirmation email, it's possible that we don't have your correct contact details. If you have checked your junk mail folder and still haven't received a confirmation email for your application, call 03000 41 24 24 so that we can verify your details. If we are unable to contact you, your application may be closed.

If you need support completing an application, contact Citizens Advice on 03003 04 80 03 (Monday to Friday, 9am to 5pm).

If you need immediate assistance, check the other places to get help section for further advice.

Professional applications

If you're a professional supporting 6 or more people, email kcc-hsffoodandenergysupport@kent.gov.uk and we'll send you a template to submit several applications in one go.

Appeal a decision

If we have declined your application within the last 7 days and you feel the decision should be reviewed, email kcc-hsffoodandenergysupport@kent.gov.uk to appeal, giving as much information as possible about why you feel the decision should be reviewed.

Contact us

If you have any further concerns or questions about your application or voucher, or if any of your details change after you apply, contact us: