Vehicle restrictions and vouchers

Household Waste Recycling Centres (HWRCs) are open. You will need to book a slot before visiting.

Find out if your vehicle is restricted from entering our household waste recycling centres and if you can apply for vehicle vouchers.

For more information read our Household Waste Recycling Centre operating policy (PDF, 131.1 KB) for limitations visiting your local centre.

It's illegal to bring business or commercial waste.

Vehicles not allowed

You can't enter the site if your vehicle:

  • has a maximum gross vehicle weight (GVW) of more than 3.5 tonnes (this is usually listed in the owner's manual and shown on a plate or sticker on the vehicle)
  • is more than 2m tall (unless a disability adapted vehicle or campervan or minibus, in which case you need to apply for vouchers and include your registered disability status within your application under 'additional information)
  • is more than 2m tall due to removable items such as a roof rack or roof box
  • is a hire van.

No horseboxes or agricultural trailers.

Vehicles allowed without needing vouchers

To gain access without vouchers the below vehicles must be less than 2 metres in height (including any fixtures, for example, roof boxes, lights or roof bars), with a maximum gross vehicle weight (GVW) of less than 3.5 tonnes.

  • Cars and estate cars with windows all the way round and seats throughout
  • People carriers, 4x4s and minibuses (excluding open backed vehicles) with windows all the way round and seats throughout (maximum 9 seats)
  • Taxis and sign-written cars with windows all the way round and seats throughout.

Vehicles needing vouchers

To get vouchers for the vehicles below it must be the only vehicle in your household, no more than 2m tall (unless a campervan or minibus) and have a maximum gross vehicle weight (GVW) of less than 3.5 tonnes (this is usually listed in the owner's manual and shown on a plate or sticker on the vehicle). You will not be permitted access with your vehicle voucher if your vehicle is over 2 metres tall due to a removable item such as a roof box or roof rack.

  • People carriers, 4x4s, minibuses with panels in place of windows and/or no rear seats
  • Pick-up trucks or open back vehicles (including those with a removable top)
  • Minibuses with 10 seats or more
  • Van – car derived (at manufacture stage or modified). Panels in place of windows and/or no rear seats
  • Panel vans
  • Campervans or minibuses over 2m high (but less than 3.5 tonnes), with windows and seats throughout.

Disability adapted vehicles

There's no height restriction for disability adapted vehicles apart from at Dover, Folkestone, Faversham Sevenoaks and Swanley.

Trailers

Trailers cannot be used with restricted vehicles as outlined in our operating policy (PDF, 131.1 KB).

Vehicle vouchers are free and don't expire. You can get up to 12 a year.

They are valid for the named vehicle and 2 drivers, including the registered keeper.

It may take up to 28 days to receive the vouchers after the application has been received.

Apply for vouchers

Applying for vehicle vouchers is a separate process to booking a slot to visit the HWRC during coronavirus. If you want to book a slot, visit our information page for further details.

Apply online

Or, if you need an application form call 03000 41 73 73 or Text Relay 18001 03000 41 73 73.

Get more vouchers

Apply for more vouchers online

You can get more vouchers if you have had your current vehicle vouchers for 1 year and you have used at least 8 of your current vouchers.

We may carry out checks on your application.

Change of vehicle

You'll need to fill in and return an application form with details of your new vehicle. Please include a letter explaining why you're re-applying. You can dispose of any vouchers for your old vehicle.

Lost and damaged vouchers

We don't always replace lost or damaged vouchers and we may charge for new ones. Please write to:

Vehicle Voucher Scheme,  Kent County Council,  Waste Management,  Floor 1,  Invicta House
Maidstone,  ME14 1XX.

Terms and conditions

Read the full terms and conditions (PDF, 153.0 KB) for the vehicle voucher application schemes. You'll have to agree to these before we'll process your application.