You can make the following changes to your KCC 16+ Travel Saver by logging in to your KCC Travel Saver account.

Pay for your KCC 16+ Travel Saver

You can complete your application and pay for your travel saver when you log in to your account.

Replace lost, stolen or damaged passes

You can order a replacement online if your pass has been lost, stolen or damaged. You do not need to order a replacement pass for a change of school.

As soon as you order your replacement pass, your old pass will no longer work.

You can have 5 replacement passes per school year. We will process your request for a replacement pass as quickly as possible, but it may take up to 4 weeks to arrive at school. Make sure you have a credit or debit card handy to pay the £10 replacement fee.

Found passes

If you have found a pass, let us know:

Update your personal details or photo

You can update the following information associated with your KCC 16+ Travel Saver online until you submit your application.

When you log in you'll be able to update your:

  • address
  • telephone number
  • pass photo.

You can update the school details after you submit your application, as long as it is still waiting to be processed. Once your application moves to the next stage, the school details can no longer be changed.

Cancel your KCC 16+ Travel Saver

You can cancel your KCC 16+ Travel Saver pass anytime before 7 June 2027.