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Reconfirm your eligibility for 30 hours of free childcare

You must reconfirm your eligibility every 3 months. This is from the date you applied to get the extra hours (or Tax-Free Childcare). Your code should also be reconfirmed even if your child has not started their 30-hour place.

Finding your 30-hours code

After you have successfully applied online you need to log into your childcare service account to get your 11-digit code.

If you are having problems follow this step-by-step guide to finding your 30 hours code in your childcare service account (PDF, 198.8 KB).

How to reconfirm

If you applied online you must reconfirm your eligibility up to 4 weeks before your reconfirmation date by logging into your childcare service account and finding your reconfirmation date in the 'secure message' section. You should make a note of this date in case you don't receive the reminder from HMRC.

You will receive a reminder from HMRC by text or email 4 weeks, and then 2 weeks before the deadline to log into your Childcare Service account. Make sure you keep them informed of any changes to your contact details.

The reconfirmation process may be different for some parents and carers. If your:

  • circumstances haven't changed you will need to tick a box to confirm this - you will not receive a new code as your existing one will get extended for 3 months more
  • circumstances have changed you must amend and resubmit your details - if your eligibility gets reconfirmed, your existing code will be extended for 3 months more
  • original application was made over the phone you need to call HMRC to reconfirm your eligibility on 0300 123 4097.
  • code is temporary (starting with 11). You must complete a new application through your childcare service account to get a permanent code. Your temporary code cannot be renewed and you will fall out of eligibility if you do not complete a new application for a permanent code.

If you are no longer eligible

If you or your partner (if applicable) no longer meet the criteria, we will let your childcare provider know. Unfortunately, you will no longer be eligible to claim the extra hours.

There will be a grace period until the start of the next funded period to enable you to seek employment. If your circumstances change during the grace period, you can apply again and continue to receive the extra hours.

You will still be able to receive 15 hours of Free Early Education and Childcare for 3 and 4 year olds even if you are no longer eligible for the extended entitlement.