Training from Trading Standards

We work with businesses to help them comply with consumer legislation and ensure honest trading and a fair market place. Training is fundamental to this, whether for a business owner, your managers or your staff.

All training is designed and delivered by our experienced Trading Standards professionals. The benefits of attending one of our courses is that you will receive practical and professional advice directly from those responsible for enforcing the law. Courses can be tailored to suit your individual business.

Businesses often realise they need training after they receive complaints or are subject to an investigation. We can help prevent such events affecting your business and promote ‘due diligence’. We can deliver on-site bespoke training to meet your business needs.

Training

We can offer bespoke training in the following areas:

Consumer rights act for businesses

This course focuses upon the civil legal framework for the supply of good and services. Examining the Consumer Rights Act 2015 that replaced the Sale of Goods Act.

Contract law

Find out how a contract is formed, what constitutes a breach of contract and how to enforce a contract.

Food labelling

A comprehensive overview of food labelling requirements under the Food Information Regulations 2014. Topics covered include Natasha's Law, allergens and nutrition labelling.

Age restricted sales

From alcohol to tobacco many products are subject to age restricted controls. We can provide training for staff to show that businesses have taken appropriate steps to comply with the legislation.

Customer service and complaints handling

Find out how to make sure your business complies with the law and reduce the burden of complaints.

Product recalls

Find out the most efficient and effective way to do this when your business has a problem with a product.

Contact us

If you require further information contact us: