Our finance and purchasing activity moved to Oracle Cloud on Monday 18 August. This is now the system through which all the council’s payments to its suppliers are made.

On 23 June 2025, we wrote to those active commercial suppliers we anticipate will be affected.

Payments and invoicing

We are working hard to reduce the backlog of payments following the transition period to Oracle Cloud in August. We apologise for any delays you experience. We ask for your continued patience as we adjust to this once-in-a-generation change.

To help process payments relating to orders made through our new system, make sure your invoice:

Suppliers not expecting a payment from us in August or September should not experience any significant disruption.

Contact us

If you have a question or for further information email OCPQueries@kent.gov.uk or your usual contact within the council.