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Technology Resilience vouchers

About the project

The Technology Resilience voucher scheme helped small companies take advantage of digital technologies.

The funding was provided by the European Regional Development Fund C-CARE (Covid Channel Area Response Exchange) project.

Businesses in Kent were able to apply for a voucher of up to £1,000 to implement a digital, or technology-based, project to help improve business resilience and support economic recovery. We had enough funding to support around 300 businesses in Kent.

How the fund will help

Successful applicants could redeem a voucher for services in the following areas:

  • web-based activities
  • remote working technologies
  • software solutions and apps
  • digital marketing and promotional activities
  • skills and capacity building
  • equipment and small investments to facilitate digital activity.

Web-based activities

Example projects may include:

  • enhancements to existing websites
  • new landing pages that facilitate online sales or bookings
  • integrating e-commerce and supply chain platforms.

Remote working technologies

Example projects may include:

  • pivoting to cloud storage to help with remote team management and operational efficiency
  • subscriptions to online collaboration tools
  • purchasing content management systems (CMS), or customer relationship management (CRM) systems.

Software solutions and apps

Example projects may include:

  • development of apps or software solutions to better connect with customers
  • cyber security and data protection solutions (excluding projects to meet statutory obligations linked to the General Data Protection Regulation).

Digital marketing and promotional activities

Example projects may include:

  • domestic or international e-commerce activities
  • expanding customer reach through digital marketing, video marketing, social media or search engine optimisation (SEO) activity
  • providing assurance of ‘Covid-secure’ operations through digital marketing
  • virtual product or business showcasing such as virtual tours, 3D models, virtual reality (VR) or augmented reality (AR).

Skills and capacity building

Example projects may include:

  • staff training or digital upskilling toward hybrid working, digital marketing, programming, cyber security or other digital disciplines
  • purchasing virtual meeting tools and training for improving efficiency and connecting to customers.

Equipment and small investments to facilitate digital activity

Example projects may include:

  • investments or equipment to facilitate a new digital process,
  • investments or equipment to improve digital resilience (including spatial computing)
  • digital infrastructure solutions, such as those for for click and collect, invoicing, infrastructure systems,  remote working solutions (including voice over IP).

Eligibility

To apply for funding your organisation must:

  • meet the EU definition of an Small or Medium Enterprise (SME)
  • be based within the Kent County Council geographic area (this excludes Medway)
  • employ fewer than 250 employees
  • have a turnover of less than £44 million
  • not have received more than £180,000 of public sector funding and support over the last 3 years.

How to apply

Apply online

Applications are now closed.

Activate your voucher

If your application was successful, you will be able to select a supplier from our approved list of digital and technology service providers (PDF, 319.4 KB).

Contact you chosen supplier who will assist you going forward.

Speak to a digital advisor

You can still talk to our digital advisors for guidance .

Book an appointment directly with our approved list of digital advisors (PDF, 194.9 KB).