Our workplace disability action plan

We're committed to being an inclusive employer and creating a culture where anyone can succeed.

Our workplace disability action plan has 3 themes:

  1. Increase representation rates of disabled staff to better reflect the communities we serve.
  2. Develop a culture where disabled staff and prospective employees are able to reach their full potential.
  3. Engage and listen to disabled staff when making workplace decisions.

Each theme has several goals.

Increase representation

To better reflect the communities we serve, we will:

  • promote the importance of existing staff declaring their disabilities
  • improve our recruitment and onboarding process for staff members with disabilities
  • improve workforce planning to increase team diversity
  • increase diversity in our graduate programmes and apprenticeships.

Inclusive culture

To create a culture where no one is left behind we will:

  • promote the lived experiences and contributions of disabled staff internally and externally
  • celebrate International Day of People with Disabilities and explore issues identified
  • bring in inspiring external speakers to speak to employee engagement groups
  • introduce an Inclusion Passport
  • renew our Disability Confident standards.


We'll be working with 'Level Playing FIeld', our staff group for people with disabilities, to:

  • organise a 'Safe Space' workshop for our management teams
  • improve our process for requesting reasonable adjustments at work
  • encourage staff members with disabilities to engage with our wider strategy work.